General Manager

Currently seeking a General Manager with experience within the Electronic Security industry to join a privately owned, Australian business.

Reporting to the CEO, the General Manager Electronics is responsible for leading and managing the technical department and its employees to drive growth and innovation.

The GM is expected to lead by example to develop a proactive business culture and maintain good business ethics and provide strategic, progressive leadership.

Responsibilities:

• Manage and oversee the day-to-day operations of the technical department
• Work with the CEO and Executive Leadership Team to ensure work performed by technical department aligns with the strategic goals and vision
• Design and Implement Business Strategies to improve technical department's performance.
• Set goals for Performance and Growth and set tools to measure these goals.
• Ensure that resources are managed effectively and efficiently to achieve or exceed budget profitability, planned growth and development
• Monitor work schedules and resources to achieve efficient delivery of services
• Manage Projects
• Manage budgets and plan contingencies
• Monitor sales performance/ KPIs of staff
• Participate in monthly leadership team meetings
• Ensure compliance with OH&S and safety standards as well as maintaining quality management systems
• Conduct field technical audits
• Mentor and supervise technical department team
• Provide direction, conduct performance reviews and set corrective actions as required.
• Coach, train and develop technical team to achieve business targets
• Recruit and induct new Technicians and Apprentices
• Serve as technical liaison with suppliers, contractors, and major clients to develop relationships and identify business opportunities
• Improve customer experience and ensure customer satisfaction
• Resolve complaints
• Negotiate with suppliers
• Select, manage and evaluate contractors, where applicable
• Preparation of tenders, proposals and submissions in accordance with the delegated level of authority for the position
• Provide quotations and technical scope as required

To be considered for this role you will need to possess the following:

• A relevant tertiary qualification is required for this position, or experience to an equivalent level
• Minimum of 15 years management experience is required for this role
• Experience in full P+L management
• Sales management experience within an operational/service industry is desirable
• Have the relevant Security License
• Being a leader and motivator within the business to achieve set objectives
• Sound time management - proven ability to effectively manage planned/unplanned workloads
• Business Planning - must demonstrate ability to effectively build short, med & long-term strategic business plans
• Advanced organizational and communication skills
• Proven ability to identify and resolve customer needs in a timely manner
• Problem solving and analytical skills
• Forecasting and Scheduling
• Use in Salesforce, Mastermind and Simpro is desirable

If you feel you meet the abovementioned criteria and are interested in this opportunity please apply now!