General Manager

Job Summary:

Delacon is a global leader in providing cutting-edge Call Tracking, Call Management, and Speech Analytics solutions. For over 20 years, we have been dedicated to helping businesses, enterprises, agencies, and government organizations worldwide measure advertising campaign performance and optimize their marketing strategies with confidence, leveraging comprehensive data analysis.

About the Role

We are seeking a passionate and visionary leader to guide our growing business to new heights. As a General Manager, you will wear many hats, overseeing all aspects of the company's operations and driving its strategic vision. You'll be responsible for making critical decisions, fostering a positive company culture, and ensuring the long-term success and profitability of the business.

Job Description:

KeyResponsibilities

• Develop and implement a comprehensive strategic plan for the company, defining long-term goals and outlining a roadmap for achieving them.
• Own the annual, quarterly and monthly revenue results/forecasts and costs and communicate with the Leadership team and the company as appropriate.
• Manage and develop a leadership team overseeing core business functions (Sales & M arketing, Customer Care, Operations & Implementation , Software Development, Product Management, Finance, and Administrative), comprised of both in-office and remote staff.
• Strong ability to organize effectively, delegate responsibility, solve problems quickly and communicate clearly.
• Make key decisions regarding product development, marketing strategies, resource allocation, and business partnerships.
• Build and maintain strong relationships with key stakeholders, including senior leadership, vendors, and customers.
• Monitor market trends, identify new opportunities, and adapt the company's strategy accordingly.
• Manage the company's finances, ensuring responsible budgeting, resource allocation, and profitability.
• Represent the company at industry events and cultivate a positive brand image.
• Oversee legal and regulatory compliance.

Require Qualifications

• Minimum 5 years of experience in a leadership role within a small business or relevant industry.
• Proven track record of success in driving business growth, profitability, and market expansion.
• Strong strategic thinking and planning abilities with a data-driven approach.
• Excellent leadership and communication skills, adept at motivating and inspiring a team.
• Experience in financial management, budgeting, and forecasting.
• Strong work ethic with the ability to handle multiple priorities and deadlines.
• Passion for the company's mission and a desire to make a significant impact.

Preferred Qualifications

• Bachelor's Degree in Business Management or related field
• 7-10 years of experience in a leadership role within a small business or relevant industry.

Worker Type:

Number of Openings Available:

At Volaris Group we are all about finding the right people for the right role and allowing them the opportunity to directly contribute to the successes of our organization. Our employees are experts in their field, passionate about what they do and always looking for new and better ways to solve our industry's problems. Our staff come from a wide range of cultural, educational and geographic backgrounds and are able to work in a dynamic entrepreneurial environment that values individual perspectives. We offer competitive compensation, a comprehensive benefits package and the chance to learn from the best in the business.

Volaris Group is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited.

Volaris Group is part of a CSI Group of Companies