General Manager Qld

At Camp Australia, children are at the heart of everything we do. We guide children’s growth before school, after school and on their holidays. Our engaged educators foster a safe, inclusive environment where children can relax, have fun and grow. 

We partner with government, independent and religious schools across Australia. As every school is different, and every child is unique, we tailor our programs to consider each school, their community, their parents and children. We are continually improving the quality of our service delivery as we strive to deliver Service Excellence every day, every session. 

We created our new values: courage, gratitude, respect, joy and belonging, by listening to the voices of everyone in our team, and they speak to who we aspire to be and how we act toward each other. Our values ensure we put people at the heart of our organisation and everything we do. At Camp Australia, we are building a culture that makes CA the best place to do the work our team loves! 

THE OPPORTUNITY

Leading a team of Regional Managers and Service Directors, the General Manager QLD is accountable for ensuring exceptional service delivery across the state supported by key specialist teams.

This is a pivotal senior leadership role within Camp Australia, responsible for:

• Delivering on product strategy for Queensland and ensuring alignment to Camp Australia’s  vision, mission, values  and strategic priorities.
• Setting the strategic vision for the Queensland business that considers the sector (competition), stakeholders, any gap in the market and innovative opportunities.
• Driving cultural and behavioural change in how we operate and lead our field teams to be high performing.
• Managing expectations and performance that results in quality driven, compliant, and safe services whilst delivering an engaging program of activities, which delights our customers and consumers
• Delivering on financial goals of Queensland and having full P&L ownership.
• Providing insight of the internal and external environment that affects Camp Australia and to identify quality improvement opportunities.

When successfully executed the role will demonstrate:

• improved consistency and quality of service delivery
• service innovation to deliver greater cost efficiency and/or better customer outcomes
• enhanced employee engagement and retention at all operations levels, and
• increased customer (School, Government, Sector Groups) advocacy yielding improved commercial results.

ABOUT YOU

You've demonstrated excellent leadership ability managing a dispersed team in a highly regulated operating environment. You will be skilled at mentoring a team to its fullest potential, offering support, guidance, and direction. 

You have proven record of achieving results, using your commercial acumen to adapt our strategy and approach while making sure we deliver safe and compliant services.

You're passionate about making an impact within the school communities we serve and guiding Children's growth. As a proud ChildSafe organisation you will hold or be able to obtain a working with children's check (Bluecard) and other certifications such as First Aid/CPR.

BENEFITS

• Join the leading provider of OSHC services in Australia and access professional development opportunities
• Attractive salary, motor vehicle allowance and incentive program
• A supportive team which encourages genuine work/life balance including wellbeing days and birthday leave

HOW TO APPLY

Please submit your resume and cover letter ASAP!

At Camp Australia, we welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, the LGBTQIA+ community, veterans, refugees, and people with disability. If we can make some adjustments to our recruitment and interview process, please let us know at the time of your application.