Address
Form of work
Salary- Permanent Full-Time (35 hours per week)
- From $60,173 pa (inc superannuation)
- Monthly RDO
Do you want to be part of something challenging and rewarding? Are you passionate about our community? If so, joining the Glen Innes Severn Council might be the right career move for you.
Working for Council means you'll be joining a dedicated team where your individual effort is part of something much bigger – delivering great things for our community.
The Council covers an area of 5,487km2, and is located in the beautiful New England area of NSW. This area encompasses the town of Glen Innes and villages of Deepwater, Emmaville, Glencoe, Wellingrove and Red Range. We're proud of the contribution our community makes to this vibrant, dynamic and attractive area in which to live and work.Glen Innes offers an attractive lifestyle including a well serviced and friendly rural community, laid back living, short commuting times, affordable housing, easy access to NSW north coast beaches and larger regional centres, and terrific recreational and sporting facilities.
A GREAT PLACE TO WORK
As part of our team you will have the opportunity to make a real difference to our community, working with a diverse range of passionate, supportive and engaging people within a collaborative environment. You will also be part of a workplace that offers competitive employee benefits and opportunities and encourages professional development including:
- Salary packaging (including novated motor vehicle leasing and remote area housing benefits) for all permanent staff
- Long service leave after 5 years
- Corporate wellbeing programs
- Employee vaccinations
- PPE supplied
- Training and development programs
- Education assistance
This challenging position will greet consumers and visitors to the Life Choices - Support Services, respond to enquiries made in person, by telephone or by electronic media, and receipt payments for fees and charges received over the counter and through the mail.
Reporting to Administration and Quality Officer, you will:
- Handle incoming calls, address queries, and refer complex issues to specialized staff, ensuring timely and accurate messages and the dissemination of relevant information.
- Coordinate and record appointments, manage payment transactions, and maintain accurate banking records, contributing to efficient service provision and financial accountability.
- Manage office supplies, process documentation, ensure compliance with record-keeping policies, and support consumer surveys, fostering a well-organized and compliant work environment.
- Operate office equipment efficiently, manage mail, electronic filing, and other administrative tasks, maintaining a neat and organized workspace.
- Support and coach new or relief staff to facilitate their learning, contributing to the efficient functioning of the team while staying within the employee's competency boundaries.
Specifically, you will have:
Essential
- Excellent interpersonal skills with a strong Customer Service focus
- Effective oral and written communication skills
- Demonstrated attention to detail, to accurately calculate and balance cash transactions
- Strong proficiency in computer applications, specifically Microsoft Suite, and adeptness in data management.
- An ability to effectively communicate with a diverse community, potentially including individuals with sensory impairments, disabilities, and dementia.
- Certificate II or III in Local Government (Governance and Administration), Business Administration or the equivalent
- Class C drivers licence (car licence)
- Applications close: 5:00pm on Monday 18 March 2024
- Carefully read the Information Package to familiarise yourself with the role and application process
- Please ensure that you attach a copy of a recent resume
- Position specific enquiries may be directed to Ellie Brackenborough, Manager of Community Services on (02) 6730 2504 or email ebrackenborough@gisc.nsw.gov.au
- Any enquiries relating to the application process may be directed to Helen Stapleton on (02) 6730 2303 or email jobs@gisc.nsw.gov.au
- Please note that as part of Glen Innes Severn Council's recruitment process, prior to an offer of employment being made, recommended candidates will be required to undertake referee checks, police checks and a functional assessment with Council’s physiotherapist.
- All correspondence will be via the email address you supply as part of your application, therefore please ensure that the email address is valid and that you check it regularly (please be sure to check your junk email also).
groups are encouraged to apply.
Bernard Smith - General Manager
Promoting a safe and healthy workplace
Apply Now
