AddressAbout the job
Responsible for managing and developing long term relationships within a portfolio of assigned Global Accounts to ensure the timely and successful delivery of company solutions according to client needs. You will generate new business and grow existing accounts in all lines of business including service and installation solutions for new and/or existing customers. Prospecting and developing Key Account relationships to drive increased market share and sales opportunities.
Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organisation with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results.
Who We Are
With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realise the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you’ll do with “Our Training and Your Experience”
- Be the primary contact point and build long-term relationships with assigned clients.
- Develop a trusted advisor relationship with key accounts, client stakeholders and executive sponsors.
- Assist with the execution and review of all scope of work, terms and conditions in customer contracts including cost control, delivery fulfillment, and quality of service and other customer requirements as they arise.
- Assist with the preparation and delivery of RFP responses, proposals and presentations.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Communicate via project handover process project requirements and budget to project team and wider organisation as and when required.
- Assist in identifying potential project risks and develops/implements strategies to minimise impact and control deviations from estimated costs and project deadlines.
- Proactively communicates project schedules, project change proposals and related project activities on a regular basis with customer.
- Enhance department and organisation’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to set client base.
- Responsible for working with the Sales and Service team to onboard and integrate new clients and developing existing client relationships
What you will need
- Strong sales skills and ability to uncover effective customer solutions
- Strong teamwork skills
- Show initiative – engage in proactive behavior and looks for opportunities
- Very adaptable – respond effectively to changes in situation or information; ability to influence others and build consensus using good written and verbal communication skills
Requirements
- Bachelor’s degree in business, marketing, or related field desirable
- Minimum of two years of previous account development, sales or relevant experience preferred
- Experience in one or more of the following industries preferred: electronic, IT, Communications, AV and/or building automation
- Previous experience in engineering or field services experience preferred
- Private Security Individual Registration, WHS White Card, Working with Children Check.
Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.
Only shortlisted candidates will be contacted.
