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Form of work
SalaryAn opportunity is currently available for an experienced Sales and Account Manager to join our fantastic team. The Aviation Group (TAG) is a member of the Wymap Group of Companies, who are unique providers of solutions to the aviation, logistics and transport industries. We bring together a team of experts across the aviation cargo supply chain that provides TAG with extensive capabilities in air freight sales and operations. Partnering with a Global Airline working with International Freight Forwarders, you will be the face of this Global Airline selling their airfreight products and services. The position is best suited to a self-motivated, sales-focused individual who enjoys building and nurturing business relationships.
About the Role
The key responsibilities of the role include but are not limited to:
- Ensuring customers are engaged with the company’s products and services.
- First point of contact and escalation to both internal and external customers, providing timely and responsive service to customer needs.
- Managing customer expectations.
- Marketing customer Airlines products to its customers.
- Develop and implement sales strategies to maximise available revenues in conjunction with Airline Sales Management.
- Develop and maintain customer engagement plan to ensure sales targets are achieved and activities are recorded in CRM as required.
- Provide and record as necessary pricing and relevant controls to customers within agreed parameters.
- Provide reporting and data analysis as required.
- Working closely with the various divisions of Wymap Group on service delivery requirements.
- Manage the coordination and communication to Airline vendors including the Cargo Terminal Operator (CTO)
- Cooperating with and being knowledgeable of organizational and relevant legislated policies and procedures.
About You
To be successful in this role, you will possess:
- 3+ years in a Sales/Account Management role with a preference for the aviation sector and/or transport & logistics industry experience.
- Professional interpersonal, verbal and written communication skills
- Strong time management and ability to meet deadlines whilst multi-tasking
- Advanced administrative and computer skills to use multiple systems
- High attention to detail, focus and consistency under pressure
- Problem-solving capability with experience to make decisions quickly
- Appreciation for team culture and fostering a culture of continuous improvement
All applicants must have their own licence and transport and be willing to undergo a background check to obtain an Aviation Security Identification Card (ASIC). Dangerous Goods Acceptance trained / RACA is preferred, but not essential.
We offer a competitive salary based on skills and experience and regard every member of our team as part of the family. A car allowance and sales Bonus structure will be offered in addition to the base salary.
