B&K Consulting has partnered with a highly regarded independent Group Insurance advisory firm in Melbourne, and together, we are seeking an experienced group specialist to join their dynamic team.
The Role:
- You will play a pivotal role in ensuring our corporate clients' Group Insurance needs are met with excellence.
- You will be in charge of the end-to-end management with your clients.This includes tasks such as underwriting, annual reviews, troubleshooting, and member communications.
- Expect a wide range of tasks and responsibilities that provide you with the opportunity to engage with various stakeholders, including C-suite executives, HR, and payroll teams.
- While claims are a significant aspect of this role, you'll also need strong organizational skills and empathy. This role offers diversity beyond claims processing, ensuring a well-rounded skill set.
About You:
- Experience in operations and/or customer service within life insurance is required.
- Proficiency in Excel is essential, and you should be comfortable working with sensitive data.
- Strong organizational skills and attention to detail are a must.
- You have a client-centric approach, understanding the importance of delivering exceptional service.
- You excel in both written and verbal communication and can engage effectively with clients and insurers.
What's in It for You:
- Positive Work Environment: Join a team-oriented work environment that encourages autonomy and growth.
- Flexibility: Enjoy flexibility in working hours to maintain a healthy work-life balance.
- Competitive Compensation: We offer competitive compensation, including a base salary and annual bonuses.
- Annual Salary Increases: Benefit from annual salary increases to reward your dedication and contribution.