Address
Form of workGroup Travel Consultant
- Full time Permanent Position
- Location: Melbourne - WFH/Remote
As a Group Travel Consultant, you will be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.). The Travel Consultant is the primary point of contact for the customer and provides active travel consultation towards the business customers.
Responsibilities
- Manage travel logistics for Domestic and International groups, including Air, Hotel, and transport.
- Excellent communication skills
- Ability to negotiate best rates with various suppliers.
- Responsible for controlling budgeted costs.
- Main point of contact for both internal and external clients and suppliers
- Deliver genuine and exception customer service.
About you
- Previous groups consulting experience
- Demonstrate a proactive approach in providing solutions to complex logistical challenges.
- Strong GDS knowledge (preferably Sabre)
- Excellent fares and ticketing knowledge.
- Ability to multitask and manage multiple groups while meeting client and supplier deadlines.
- Exception attention to detail and highly organised
- Excellent project management skills
- Strong team player
About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 13,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.
Your life at BCD
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.
You’ll be offered
- Opportunities to grow your skillset
- Competitive remuneration package
- Company perks like your own LinkedIn Learning license and Birthday Leave
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we encourage you to apply. You may be just the right candidate for this or other positions.
BCD Travel are not accepting Agency/Recruiter referrals!! Thank you!!
