Guest Services

Tasmania Zoo is looking for a friendly and energetic person to join the team. Must have strong sales and customer service experience and the ability to assist with cafe duties within this fast-paced environment. Permanent part time or full time position available with hours negotiable. Must be willing to work public holidays, weekends, and school holidays. This role has no interaction with animals. 

The Role Will include: 

• Zoo ticket sales
• Meeting sales goals  
• Use of booking system
• Gift shop sales and restocking 
• Ensuring a high level of presentation of visitor areas
• Producing quality food, coffee, and other beverages in a fast-paced environment
• Use of deep fryers
• Assisting other team members with day-to-day operations of the business
• Cleaning of kitchen areas, cafe, gift shop and toilet areas 
• Answering customer queries and educating on products to improve their visit 

Key attributes include: 

• A professional attitude 
• Experience in retail and sales
• Experience in kitchen operations and food sales
• Commitment to upholding excellent customer service standards
• Experience handling cash and EFTPOS transactions and reconciliation
• Be prepared to regularly work weekends, public/school holidays
• Willingness to plan for annual leave outside of school holiday periods

This is an amazing opportunity to join Tasmania's largest zoo and most unique tourism venue. 

This position will include a weekly Sunday to Thursday roster OR Tuesday to Saturday roster, including school holidays and public holidays.