Hardware Technician

Conphone Pty Ltd t/a Casphone has been serving customers all around Queensland for more than 13 years. We offer IT services such as the repair of mobile phones, tablets and laptops, a wide range of IT maintenance packages to support business's needs; and resale of electronic devices such as desktops, laptops, mobile phones and iPads.
As customers repairs demands are increasing, we are now looking for an experienced Hardware Technician to fix computers, phones, and tablets in Mackay area.
Required Skills and Experience:
At least 2 years work experience as a Hardware Technician
Ability to work unsupervised
Excellent customer service skills
Excellent verbal and written communication
Hardware & software diagnosis, troubleshooting and repairs
Finding solutions to customer problems and answering queries
Building new computer desktop systems
In person customer service for both device repairs and sales
Providing technician support by telephone and remote access software
iPhone & iPad repairs (training available)
On-Site attendance to residential and business clients to assist with varied I.T. problems or installations of new equipment
Responding to email enquiries & support tickets
Preparing reports or job notes/invoices
Salary: $70,000 - $75,000 per annum plus super
If this sounds like your next career move, please apply along with your resume and a brief covering letter highlighting why you would be suitable for this position.