AddressHello, Hej, 你好, Salut!
At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel!
As the Head of Identity and Access Management (IAM) you will own the strategy, roadmap, technology, and operation of FCTG’s global identity processes & systems in alignment with FCTG’s Enterprise Security strategies and the business needs as a whole. You'll also be responsible for reducing risk, increasing operational effectiveness, and driving innovation which improves both security and user experience, providing strong strategic and delivery leadership to a globally dispersed team and stakeholders.
If you would like to manage the end-to-end IAM capability for employees, customers, partners and vendors, manage and maintain all business and technical IAM standards, patterns and procedures along with accountability for the delivery, optimisation and health of all current and future IAM technology, please apply!
Day to day:
Transformation
Develop a clear vision and strategy for IAM transformation, maintaining a roadmap that includes the ongoing assessment of current capabilities to identify gaps and inefficiencies
- Establish and enforce IAM policies, standards, and procedures required to achieve defined strategies and ensure compliance
Evaluate emerging technologies & solutions to enhance security posture
Design & maintain IAM related architectures that supports FCTG evolving business needs, scalability requirements, and integration with existing IT systems and applications
Leadership
Lead and oversee the execution of transformation projects, including change management plans to effectively communicate the vision, benefits, and impacts of the transformation initiatives to stakeholders
Build and lead a high-performing team, providing coaching, mentorship, collaboration, agility, accountability, innovation and professional development opportunities
- Establish relationships and engagement with key stakeholders to ensure alignment and collaboration on IAM strategies, including business leaders, IT teams, legal, and compliance, to ensure alignment
- Develop and manage the budget, supporting strategic priorities and operational needs
Develop and manage relationships with vendors, service providers, and partners
Service Management
- Ensure access control mechanisms are defined and managed to safeguard sensitive data and resources, including authentication, authorization, and privileged Access Management
Ensure the end-to-end management of user identities, including provisioning, deprovisioning, and role-based access control
Ensure training programs and awareness campaigns to promote secure IAM practices are developed and implemented
Ensure key performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of IAM processes and controls are defined and tracked
Oversee incident response efforts related to Identity and Access security incidents, including investigation, containment, and resolution
You'll be perfect for the role if you have:
- Proven 5+ years’ experience in a senior leadership role overseeing Identity and Access Management functions in a global enterprise environment
- Bachelor's degree in computer science, information security, or related field
- Relevant certifications such as CISSP, CISM are highly desirable
- Demonstrated experience in developing and executing IAM strategies, policies, and governance frameworks to address complex business and security challenges
- Proven track record of successfully leading and managing IAM projects, initiatives, and teams in a dynamic and fast-paced environment
What you'll enjoy
- Tick destinations off your bucket list with our discounts on travel and accommodation.
- Employee Share Scheme through Equate Plus.
- Access to in-house financial and health services, and internal 24/7 gym.
- Receive ongoing training and professional development through the Flight Centre Landing.
- Preference for internal progression through Brightness of Future: Employees have the right to see a clear pathway to achieving career ambitions.
- Global career opportunities in a network of brands and businesses at your fingertips.
- Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs.
- Various social events to promote networking, the celebration of wins, and sometimes just for fun! (Global Gathering 2024 - Portugal).
We value you
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
Who we are
Since our beginning, our vision has always been to open up the world for those who want to see.
As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties).
We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.
We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.
Irreverence. Ownership. Egalitarianism.
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