AddressAbout the role
At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.
The Head of PME role lies integral to the successful execution of Data and Process Governance of Institutional’ s TSC Operations function which sits in Institutional COO. The role will lead a team which have three core functions: 1. Continuous improvement, 2. Project/Change Management and Governance, 3 Supporting our People. This function is a global support function for Institutional TSC Operations which globally is ~400 FTE and reports to the Global Head of TSC Operations, Institutional.
What will your day look like
Drive efficiency and process improvement; maximize STP underpinned by data.
Management of Product & Policy changes, including Comms, Remediation work, support procedures and change training.
Compliments the broader data and digital strategy and is a beacon of a well-managed change function and is well connected with technology partners.
Systems & Change release management; optimization, prioritization, Incident management, Training and associated process due to system changes
Standards, consistent business processes and controls
Market leading, maximized preventative and detective control framework.
Data governance model, Limit and Loan Data Council, to manage existing data or new data in a standardised, structured, and well-managed way.
KPI’s leverage by hub and country teams to measure what matters, delivering quality insights to customers and frontline.
KRI’s measuring leading and lagging data markers to run a well-managed business.
Capacity modelling and planning coordination.
Advisory service supporting our core operations team.
Provide clarity of business process, documentation, data and process map maintenance
Custodian of tools, training, accreditations that will support the growth of our people in all locations
What will you bring?
We know not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work. Some of the skills we are looking for are below, but don’t worry if you don’t have all of these as learning on the job is the way we work.
But back to some of the skills –
Customer coaching mindset
Leadership experience
Solid product knowledge of International Trade & SupplyChain Operations
Should hold sound Knowledge of Trade System architecture and back-end systems integration.
Must hold project/change management experience and should be able to independently handle them globally for TSC Ops
Preferably be a CDCS or CSDG qualified
15-20 years working experience in Institutional banking operations preferably in Trade with 10 years in a leadership position and minimum 5 years working experience in handling Production management and engagement function or similar roles.
So, why join us?
ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank’s largest technology, data & operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank’s strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We’re proud that people feel they can be themselves at ANZ and 90% of our people feel they belong.
We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.
We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.
To find out more about working at ANZ visit https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 64942
Job Posting End Date
03/05/2024, 11.59pm, (Melbourne Australia)
