AddressWe're looking for enthusiastic, highly motivated and driven Help Desk Support people, who we want to join our fast growing team, working from our Maroochydore office on the beautiful Sunshine Coast.
This could be the opportunity that could see your career go to the next level.. As Help Desk Support you will support and maintain a range of products, ensuring customer satisfaction, and system maintenance. We are looking for someone who wants to grow.
Full training will be provided for Datanova Cloud's products and services.
Working from our Maroochydore office only.
About the business
We are one of Australia's leading NDIS Software companies. We're dedicated to empowering businesses across Australia and provide outstanding service with a solution based approach.
Benefits and perksYou will enjoy:
A great base salary.
Business hours, Monday to Friday, no weekends.
Possibility of this being a hybrid role.
Working in the heart of the Maroochydore on the Sunshine Coast, close to all public transport.
A fantastic inclusive culture and a great work environment.
Regular staff events, Free lunch once a month and rewards for hard work.
Skills and experienceKey responsibilities:
- Excellent tele-communication skills
- Able to engage on a professional level with a variety of business owners
- Achieving Monthly KPIs
- Able to cope with the pressure of a fast-paced environment
- Be a self-motivated team player
- Provide a great client experience, by dissolving issues and dreaming solutions
- Must have great IT skills, including google g-suit, and microsoft 365
- Willing to go over and beyond to get the best results for our clients
- Ability to work productively and autonomously
