Higher Degree Research Support Officer

The Opportunity

The Higher Degree Research (HDR) Team in the Faculty of Engineering has an opportunity for a HDR Research Support Officer. You will be responsible for all aspects of postgraduate research student administration, and for providing the highest quality service and support to current and prospective students and supervisors.

Your work will have an emphasis on enhancing the student experience and contribute to a continuous culture of improvement. This is a highly collaborative role with a strong emphasis on achieving effective working relationships and working as part of a team with the other HDR Support Officers in the Faculty.

This role reports to the HDR Team Lead and has no direct reports.

• Salary, Level 6: Starting at $96,960 per annum + 17% superannuation
• Full time
• Continuing (permanent)
• Location: Kensington – Sydney, Australia
• Hybrid working

About UNSW

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. But what makes us different isn’t only what we do, it’s how we do it. Together, we are driven to be thoughtful, practical, and purposeful in all we do. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

The Faculty of Engineering at UNSW is a national and international leader in engineering research and education and is the University’s premier research Faculty. It is the largest Engineering Faculty in Australia, graduating the largest number of engineers and with the largest research expenditure. Through excellence in fundamental and applied research the Faculty aims to be placed in the top 20 internationally by 2025. For more information about the Faculty of Engineering please refer to the Faculty website: https://www.unsw.edu.au/engineering/about-us

Skills and Experience

• Demonstrated relevant administrative and customer service experience in a large and complex tertiary organisation, working closely with postgraduate research students and a Graduate Research School, with an understanding of associated issues.
• Demonstrated project and time management and organisation skills with a proven ability to establish priorities, achieve objectives and meet deadlines.
• Excellent interpersonal and written and verbal communication skills with a customer service focus and the ability to liaise with a diversity of stakeholders from various backgrounds to handle difficult conversations with confidence, tact, and discretion.
• A performance-oriented approached with demonstrated ability to act with a high level of independence, initiative, problem solving, analysis and judgment to provide accurate and appropriate outcomes and resolve complex and sensitive issues efficiently and effectively.
• Demonstrated ability to analyse feedback and data to develop and deliver reports and contribute ideas.
• Demonstrated ability to apply, interpret, advise on and contribute to the development of protocols, procedures, guidelines and administrative systems.
• Advanced word processing, PowerPoint, spreadsheet, database, desktop publishing, internet, and email skills, including proficiency with computer packages including Microsoft Office. Experience using a student management system would be highly regarded.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.

Additional details about the specific responsibilities for this position can be found in the position description. This is available via JOBS@UNSW.

Benefits and Culture: 

UNSW offer a competitive salary and access to a plethora of UNSW-perks including:​ 

• Discounts and entitlements including 17% Superannuation and leave loading​ 
• Flexible working/Hybrid working ​ 
• Additional 3 days of leave over the Christmas Period​ 
• Access to lifelong learning and career development ​ 

More information on the great staff benefits and culture can be found here.  

To Apply:

Please click the apply now button and submit your CV, Cover Letter and Responses to the Skills and Experience. You should systematically address the Skills and Experience listed within the position description in your application.

Applicants must have working rights in Australia and be able to be on site in Kensington regularly.

Please note applications will not be accepted if sent to the contact listed below.

Contact:

Eugene Aves – Talent Acquisition Consultant

E: ***********@unsw.edu.au 

Applications close: 11:55 pm (Sydney time) on Monday, 11th March 2024

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.