PRIMARY DETAILSeeking for a hands-on Front Desk Night Auditor responsible for the delivery of all Front Desk tasks and first point of contact for all guests on site particularly from 11pm to 7am.THE ROLEWe currently have an exciting opportunity for a Full Time Hotel Front Desk Night Auditor to join our Hotel and Conferencing team. This will be a great opportunity to work within a strong team to develop your career in the hospitality industry.We are looking for an individual who is a hands-on Front Desk Night Auditor to join our team. The Front Desk Night Auditor reports directly to the front office manager and is a key member of the hotel team. You would be responsible for the overnight operations of the hotel from 11.00pm -7.00am. This includes verifying the accuracy of guest accounts, reconciling and balancing charges, also assist with check-ins and check-outs, and any other service that a guest may require.Duties include:
- Perform hotel guest check in and check out
- Settling accounts for early departures
- Addressing customer queries and customer issues completing necessary reconciliation and reports
- Conduct walkthroughs of the building ensuring it’s secure and report any maintenance issues
- Collaborate with relevant stakeholder to deliver on outcomes
- Complementary Macquarie University Sport & Aquatic Centre gym access
- Staff discounts at Campus Life operated hospitality and retail outlets
- Ongoing development and mentoring opportunities
- Generous leave entitlements including paid parental leave
- Access to our staff wellbeing program and staff support services
- Working on a vibrant parkland campus, with a huge variety of food & beverage outlets, and general practice & hospital amenities
- Access to discounted corporate health insurance and complimentary employee flu shot program
- Skill and experience in a customer facing role
- Experience with customer billing and processing invoices
- Excellent attention to detail
- Availability to work independently
- Strong time management
Find Jobs.Applications Close: 14/05/2024 11:59 PMDiversity and InclusionInnovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in in Higher Education.Flexible WorkAt Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our .