Hotel Handyman

Key responsibilities

• General maintenance
• Respond promptly to requests for maintenance assistance.
• Select and use appropriate equipment safely and in accordance with manufacturers’ instructions.
• Carry out maintenance tasks with minimal disruption to guests and colleagues.
• Have a keen eye for detail to notice maintenance issues without being told and resolve these issues.
• Clean work areas to APX Group standards on completion of work.
• Identify problems beyond the scope of abilities and requiring specialist assistance and report to the Operations Manager.
• Equipment maintenance and storage
• Identify equipment problems or faults and report them to the Operations Manager.
• Carry out basic maintenance on equipment on a regular basis in accordance with the manufacturers’ specifications.
• Store equipment in accordance with manufacturers’ specifications.
• Grounds and pool maintenance (if applicable)
• Maintain plants, lawns and pool surrounds in optimum condition.
• Keep grounds free of litter.
• Identify and implement improvements in the presentation of grounds, gardens and pool surrounds within budget constraints.
• Monitor pool water quality.
• Repairs
• Undertake painting of internal and external walls, doors and features.
• Complete repairs to fixtures and fittings, for example, cupboards, doors, furniture.
• Change light bulbs.
• Refer to the Operations Manager any repairs which exceed your skills and resources and/or require a license or permit which you do not hold.
• Administrative tasks
• Maintain stock of spare parts and replacements as required.
• Update Maintenance Log daily detailing work completed.
• Assist the Operations Manager in the selection and supervision of contractors as required.
• Customer service
• Work cooperatively with colleagues and guests.
• Interact with guests liaised with in the performance of duties.
• Attend to guest problems, queries and requests within the scope of position description and refer other issues to the Operations Manager, Front Office Reception or Housekeeping staff.
• Maintain personal hygiene and grooming and wear APX uniform as detailed in the APX Uniform policy.
• Occupational health and safety and security
• Follow all occupational health and safety procedures.
• Secure property and equipment.
• Be alert to and report any suspicious behavior or occurrences to the Operations Manager.
• Other duties
• Undertake other duties within the scope of your skills, competence and training as directed.