AddressWe are looking for someone to lead our small high performing team at Newcastle's boutique Terminus Apartment Hotel.
About the Hotel:
- The hotel comprises 50 eclectic apartments located in Newcastle's Historic East End.
- Ranked Newcastle's #1 Hotel on TripAdvisor - we pride ourselves in going above and beyond to make our guests smile.
- We have a high-performance culture in a team that is inclusive and fun loving.
About the role:
The role is wide ranging and broad. It covers hotel management, bookkeeping, revenue management and business development. You will have a great deal of autonomy to make decisions and make improvements where you can see opportunities. We have also prided ourselves on being nimble and fast reacting in the competitive Newcastle space.
Your primary role is to support and guide the team, assisting at times and coaching at others.
Each of our apartments is individually owned so there is a degree of liaising with owners. The building is extremely cohesive and we have a very supportive ownership group.
Perks of the role:
- Competitive salary
- Parking included
- Joining a team with an amazing culture who all enjoy working with each other
- Flexible hours
- Discounted accommodation with any property in the Choice Hotels International group
Your application:
If you like the sound of working with us then please send a brief resume including proven experience with/of:
- Hotel leadership
- RMS or another hotel property management system
- Exceptional customer service skills
- Out of the box thinking
- Business development skills
- Coaching and training you team
In your cover letter, please can you answer a few questions so that we can learn more about your style?
- What do you think creates an excellent team culture?
- What is an example of an improvement that you have made at work?
- What else do you want to let us know about you?
We look forward to hearing from you!
