Address
Form of workBuilding a better future for our Communities.
Argyle Housing is a community-managed, not-for-profit, housing organisation. While we provide the bricks and mortar, it is who is inside that matters. We provide a home, not just a house where the home is the foundation from which our clients realise that their best life is possible and can map their journey to achieve it. Our main objective is to provide and manage secure, sustainable housing for people on low to moderate incomes who would otherwise struggle to find accommodation and for disadvantaged people who need support in order to maintain independent living.
We are committed to assisting our clients and their communities to achieve a better future.
About you
We are looking for someone who can help us deliver high levels of client satisfaction and who can demonstrate actions that will reflect the values that Argyle Housing places on its people, teamwork, and our commitment to superior customer service.
The objective of the Housing Access Specialist role is to undertake the intake, assessment, and approval process for applicants on the waitlist and transition them from the Social Housing Register to Argyle Housing.
All roles within Argyle Housing are to be performed under the principle of “One Argyle” and with a commitment to client service delivery fostering the approach of ‘no wrong door’.
This role will be responsible for:
- Assess the eligibility of applicants in relation to income, suitability, support requirements and other criteria (including reviewing former tenant categorisation).
- Support client in making an application, including collating supporting evidence as necessary.
- Coordinate and undertake interviews with applicants to determine their suitability and support needs at time of offer.
- Advertise all affordable housing vacancies in accordance with agency policies with Assistance from Communications Manager.
- Complete contractual paperwork, including drafting lease agreements and coordinating lease signups.
Selection criteria/Essential skills:
- Cert IV in Social Housing (desirable)
- Up to date knowledge of relevant tenancy and housing legislation
- Knowledge of social housing policies and procedures
- Sound understanding of social and community issues impacting on social and affordable housing clients
- Sensitivity and understanding of cultural and socio-economic characteristics
- Current driver’s licence
A few benefits working at Argyle Housing:
- Generous salary
- Not-for-Profit salary sacrifice options
- Free Time – One day off a month awarded to each Team Member to rest and recharge
- Paid Parental Leave
- Staff Recognition and Reward scheme
- Reconciliation Action Plan working groups
- Staff Wellbeing allowance
- Volunteer leave
- Work/life balance
This is an excellent opportunity for those seeking a satisfying and fulfilling role within a supportive team environment, whilst making a positive contribution to the community.
To learn more about Argyle Housing, please visit our website https://argylehousing.com.au/about-us/
It is a requirement of this position that applicants who apply must have or must be willing to apply for a valid Working with Children Check and NDIS Workers Check.
Next steps
Send your Resume, together with a cover letter addressing each of the ‘selection criteria’ via Seek. Please include if you are applying for the full time or part time role.
If you DO NOT address the selection criteria in your cover letter, your application will not be considered.
Short-listed candidates will be contacted.
Applications close
31 March 2024 or prior if right candidate is found.
Questions?
Email HR - **@argylehousing.com.au
We encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with different abilities, and people re-entering the workforce.
