Housing Services Officers-Swan Hill

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. .If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)Job DetailsDepartment: Department of Families, Fairness and Housing Work Type: Fixed term - full time Job Function: Community Services Classification: HSO2.1 Work Location: Mallee - North West Reference: VG/DFFH/COPL/377989AB Closing Date: 11-Jul-2024 Salary Range: $74,581 - $82,571 Job Duration: 12 Weeks 12/8/2024 until 1/11/2024 Attachments: (Word, 193KB)(PDF, 266KB)Contact: Joe Dent 0417-590-486
joe.dent@dffh.vic.gov.auPosition DetailsTHE ROLETenancy and Property Officers play a vital role in supporting the delivery of client-centred services to individuals and families who seek housing assistance or reside in public housing. This role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing.Based in offices across the state and working across two teams, the role undertakes a range of tasks relating to tenancy and property management and/or the provision of housing advice and assistance that may include:

• managing and maintaining tenancies
• providing support and information on services
• identifying and assessing Victorians' housing needs and their eligibility for services
• allocating rental properties to eligible applicants
• visiting and working with renters to resolve tenancy issues
• ensuring maintenance work is carried out on renters' homes.

ACCOUNTABILITIES INCLUDE * Assess client's needs and provide comprehensive advice on housing options from a range of established policy, procedures and standards.

• Make appropriate referrals to internal or external support service providers in order to assist clients with their short-term housing needs.
• Prepare routine cases with well-established procedures and represent the department at tribunals.

Please open the position description to read more.COVID-19 VACCINATION
The department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current , given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.HOW TO APPLYAll VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the (JSE)
https://jse.vic.gov.au/user/login?destination=/new-home-page
portal.Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)Please apply to submit your interest in this position.Job details Department: Department of Families, Fairness and Housing
Job Reference: VG/DFFH/COPL/377989AB
Location: Mallee - North West
Work Type: Fixed term - full time
Job Function: Community Services
Classification: HSO2.1
Salary Range: $74,581 - $82,571
Job Duration: 12 Weeks 12/8/2024 until 1/11/2024
Date posted: 27-Jun-2024
Application Close Date: 11-Jul-2024
Attachments: (Word, 193KB)(PDF, 266KB)Contact:Joe Dent 0417-590-486joe.dent@dffh.vic.gov.au