Housing Support Worker - Fixed Term to 30/06/2027

Housing Support Worker - NPAH

FIXED TERM: Start: 29/03/2024 End: 30/06/2027

Midland, WA 6056

SCHADS Social & Community Award Level 3.1

Indigo Junction is a values driven not for profit Organisation providing support to youth, families and individuals who are homeless or at risk of homelessness.

We are seeking a Full Time, dynamic, experienced and committed Housing Support Worker to oversee the delivery of support to clients in the NPAH program.

This role is fast paced, involving the provision of multi-layered support services, building resilience, independence and empowerment within young people.

If you are seeking a challenging and rewarding role then this is your opportunity!

Join a passionate and supportive team within a not-for-profit Organisation!

• Access to varying employee discounts .
• Employee Wellness events.
• Salary Sacrificing Opportunity for Permanent Staff.

The aim of this program is to:

• Offer safe, secure and affordable housing.
• Promote independence, education and personal development.
• Build capacity for social and economic participation.
• Support our client’s development towards self sufficiency.
• Use our voice to advocate for social change.

The key objectives of this position are:

• To follow and maintain quality systems and procedures.
• To provide direct client services and to coordinate the delivery of client services by Housing Support Workers.
• To develop and maintain strategic networks and relationships necessary to ensure client outcomes are optimised in accordance with Service Agreements.
• To contribute to and report on quality data collection and evaluation tools.

The key duties and responsibilities of this position are:

• Operate in accordance with the Indigo Junction Policies and Procedures Manual.
• Operate within the Indigo Junction Staff Code of Conduct.
• Operate in accordance with Accommodation Support Service Agreements.
• Support Manager to compile reports on service delivery activities to be presented to the Board and CPFS.
• Coordinate referrals from designated agencies and liaise with Manager regarding case allocations.
• Provide orientation and training to new staff.
• Implement procedures and maintain data collection for Indigo Junction contract requirements.
• Entry – referrals from identified NAHA accommodation services.
• Intake & Assessment of client needs.
• Support planning and direct service provision that may include.
• Support to decide on and source suitable accommodation.
• Support to establish a home – furniture and household effects.
• Support to develop tenancy skills that sustain long term housing.
• Establishing/re-establishing social networks.
• Linking children with local school and recreation opportunities.
• Linking to mainstream services to address a range of issues including employment, health, financial management and social integration to achieve long term, secure, stable housing.

Selection criteria:

• A tertiary qualification in a relevant human services area.
• Minimum of 3 years appropriate experience; or demonstrated equivalent.
• Sound understanding of the principles of Trauma Informed Care.
• Experience and demonstrated competence in working with people in crisis.
• Experience in a case management approach with an understanding of professional boundaries in relation to client work.
• Understanding of the cultural and social factors of homelessness and other crisis.
• Experience in responding to alcohol and drug problems within harm reduction principles.
• Experience and demonstrated competence in working with people with multiple needs and issues.
• Experience in providing advocacy and referral.
• Cultural competency and experience working with people from diverse backgrounds.
• Current National Police Clearance.
• Current Working With Children Clearance.
• 'C' Class WA Drivers License.

Applicants must have qualifications related to the position as described in the position description.

Aboriginal and Torres Strait Islander peoples with relevant skills and experience are encouraged to apply.

There is no close date, please apply as soon as possible, applications will be assessed as they are received.

You will only hear back from us if you are shortlisted for interview. Thank you for your interest in working at Indigo Junction