AddressAbout us:
Care & Connects was founded with the primary goal of enhancing the lives of individuals with disabilities, through genuine care and connection. Our core philosophy is prioritising the unique needs and preferences of each participant, through actively listening, building on their strengths, and ensuring that our support is reflective of a person-centered approach.
Care & Connects is an innovative NDIS provider that is dedicated to delivering the best quality support to each of our participants. To assist with this, we have a dedicated Psychosocial Disability program led by experienced Mental Health professionals, delivering Supported Independent Living (SIL) and Community Participation (CP) supports across the Adelaide region.
What we can offer
- Full-time contract is available.
- Competitive remuneration
- Annual performance-based bonus (up to $10,000/year)
- Annual Festival bonus
- Flexible with start and finish hours
- An opportunity to be a part of a vibrant and multicultural team that fosters an inclusive and positive workplace environment.
- Opportunities for career progression that foster growth and develop our team.
- Learning and development opportunities to enhance your skills and knowledge in the sector and the role.
About you:
We are looking for an experienced Human Resources Advisor with a strong understanding of all HR processes, as well as employment law and regulations.
Qualifications
- Human Resources Qualification & Experience - Mandatory
- Return to Work Training Certificate/ Experience – desired
- Experience managing WHS of an organisation with multiple sites.
- WWC & NDIS Worker Screening
- AU Driver’s Licence
- Police Check
- 100 Points ID
Selection Criteria
- 3-5 years of experience as a Human Resources Advisor, preferred in the NDIS industry.
- Knowledge of the SCHADS Award.
- Solid understanding of Australian employment law and regulations (Fair Work Act and relevant legislation)
- Well-versed in NDIS legislation and committed to staying abreast of company developments.
- Proficient in managing administrative duties, particularly as a Return-to-Work Coordinator, adept at handling both Claims and Non-Claims cases, and overseeing the Return-to-Work process for Care & Connects employees. Skilled in liaising with insurers, claims officers, and specialized in Return-to-Work Coordinators.
- Available for immediate commencement.
Your tasks may include but not be limited to the following:
- Manage and advise on the HR risks to the organisation and ensure compliance with the Fair Work Act, Employer legislative obligations, SCHADS and other applicable awards and keeping abreast of any legislative changes
- Responsible for the end-to-end recruitment process of Support Workers tailored to meet participant preferences and support requirements.
- This includes Managing all aspects of onboarding: creating job advertisements, conducting phone screenings, ensuring compliance with regulations, conducting interviews, finalizing contracts, determining pay rates, coordinating with the rostering team, coordinating meet & greets/shadow shifts for matched participants, conducting induction processes, and monitoring feedback on new candidates for 6-8 weeks.
- Managing all aspects of off-boarding : organise exit interviews, generate staff turnover reports for the management team etc.
- Collaborating with client service coordinators and rostering team to ensure optimal support for participants, including recruiting or retraining staff as needed.
- Overseeing compliance activities, including following up with service coordinators to ensure all Support Workers meet required standards and liaising with Quality and WHS for NDIS audit compliance.
- Handling minor complaints from participants, Support Workers, and office staff.
- Collaborating with the Director or Manager to conduct performance reviews for office staff and conducting performance reviews or managing performance issues as necessary with Support Workers.
- Conducting design, development and implementation of HR initiatives related to change management and organisational culture.
- Leading the performance appraisal processes and providing support to managers on performance management strategies.
How to Apply?
Please include a cover letter with your application explaining how you meet the above selection criteria.
Only shortlisted candidates will be contacted.
If you are seeking further information about the position, please email **@careandconnects.com.au
We strongly encourage applications from people with a disability, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people. We welcome and value your lived experience and knowledge. If you are comfortable doing so, please let us know in your cover letter if this applies to you.
