Partner With Our Industry Leading CustomersAs a Junior Account Manager at DHL, you will be the 'glue' between our operations, customers and wider business. You will overcome daily logistical challenges to ensure warehouse operations run smoothly. In a fast-paced environment, where every day is different, you'll have the autonomy to make decisions and be able to continually grow professionally.Your duties will include:
- Partner with our leading, household name customer to develop and grow their business
- Initiating Continuous Improvements for the customer to achieve that competitive edge
- Understanding what our customer needs and expects from us and working with them for their success
- Support all key account functions; complaint, claim handling, problem solving & other contractually agreed services
- Drive employee engagement initiatives through your ability to lead
- Manage account strategy including contract renewals
- A world class training program to expand your skillset and drive your career forward
- Annual bonuses and merit reviews to ensure you are rewarded for your contribution to our success
- Staff engagement opportunities including monthly site lunches, competitions and events
- Employee of the month and employee of the year recognition
- Impressive staff discounts at many of our customers who are an essential part of everyday life
- A proven track record of performance in a logistics, 3PL or 4PL environment
- Experience in Account Management ideally within the Lifesciences and Healthcare sector
- Intermediate to Advanced MS Office skills (Excel, PWP) and exposure to a warehouse management system
- Ability to negotiate partner agreements at a senior management level
- P & L experience
- Excellent personal presentation and strong written and verbal communication skills