Ict Asset Management And Lifecycle Specialist

• 12 Months Fixed Term opportunity| 35 hours working week| Hybrid working environment
• Office Location: Wynyard| Open to traveling to our various offices
• Salary from $ 106,025 with additional company benefits

About the Role

The purpose of the role is to support fleet management, overseeing IT stores, hardware deployment and ensuring proper disposal practices. The role aims to ensure efficiency and cost-effectiveness by actively replacing end-of-life equipment, maintaining an accurate inventory, monitoring asset performance, and aligning with the overarching ICT Asset Management strategy

Benefits

• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
• icare day – access to an extra day’s leave
• Comprehensive learning and development support aligned to icare’s Core Capabilities.
• Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
• Access to our Employee Assistance Program

Duties

It’s an exciting time at icare where no two days are the same; as an ICT Asset Management and Lifecycle Specialist, you will:

• Support the planning and coordinate the delivery of new and replacement ICT assets in alignment with the ICT Asset Management strategy.
• Undertake deployment and installation of hardware and software, ensuring proper configuration, adherence to security protocols and a positive customer experience.
• Ensure assets are fit for purpose, supported and sustainable through the management of asset lifecycles.
• Generate reports on asset utilisation, compliance, and other key performance indicators to support decision-making processes.
• Support the procurement process for ICT assets, ensuring compliance with icare policies.
• Contribute to maintaining data quality in the asset inventory and stock rooms for ICT assets.
• Carrying out audits to reconcile physical and recorded assets, identify discrepancies and taking corrective actions.

Your story so far:

• Demonstrated experience upgrading or replacing existing computer hardware within an organization.
• Experience with Windows operating systems and deployment tools, such as Microsoft SCCM.
• Strong troubleshooting skills and the ability to collaborate with other IT Teams to resolve issues.
• Organizational skills to plan and coordinate activities along with strong time management skill to ensure successful delivery of objectives.
• Effective communication skills and the ability to work collaboratively with various stakeholders including customers and vendors.
• Capable of providing basic user training on common IT tasks and tools to customers and other stakeholders.
• Experience in asset discovery tools and ITOM systems.
• High proficiency in organisational skills.
• Asset Discovery and ITOM Tools.

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

 About the Company

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. 

In addition, we insure builders and homeowners, provide treatment and care to people severely injured on NSW roads; and protect more than $266.6 billion of NSW Government assets, including the Sydney Opera House, the Sydney Harbour Bridge, schools and hospitals.

• For more information about icare visit our website
• icare operates a direct sourcing model so no agency introductions will be accepted
• We are a Circle Back Initiative Employer – we commit to respond to every applicant
• A talent pool may be created through this recruitment process.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.