- Gather requirements in consultation with various stakeholders to understand business needs and challenges.
- Analyse existing systems, processes, and workflows to identify areas for improvement and optimization.
- Translate business requirements into system and software specifications.
- Develop business cases and proposals for ICT initiatives, including new system implementations, upgrades, or enhancements.
- Document functional and technical specifications, user stories and other relevant artifacts.
- Monitor and evaluate the performance of systems and make recommendations.
- Provide ongoing support and troubleshooting assistance to end users and stakeholders.
- Conduct user acceptance testing and coordinate user training sessions to ensure smooth adoption of new ICT systems and processes.
- Act as an intermediary between different personalities like developers, users, management, and colleagues.
- Stay up to date with emerging technologies and trends in the field.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- More than 4 years of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 17 May 2024
- Expected salary: $70,000 per year