Ict Hardware Technician

Cleared are supporting the Intel Agencies are looking to speak to TSPV Hardware Technician for multiple positions. This opportunity is for an ICT Hardware Technician for the High-Performance Computing Section of Technology Foundations Branch. This is a 12-month contract with possibility to extend. Canberra Based at HMAS Harmon. You will need to already to hold a TSPV clearance! Overview of Responsibilities The ICT Hardware Technician responsibilities include complex installations and de-installations of High-Performance Computing (HPC) systems, servers, storage, and networking components within Canberra data centers. Duties also involve routine hardware maintenance, patching, maintenance of Data Centre Infrastructure Management (DCIM) records, and disposal of decommissioned hardware. The ideal candidate will collaborate effectively with High Performance Computing Infrastructure project teams and technical staff to deliver HPC capabilities. Specific Criteria:
Experience with HPE or similar servers, storage systems, and optical fibre patching.
Installations and de-installations of HPC and related systems, hardware components and operating systems.
Hardware and network diagnostic testing and fault management.
Provide assistance with maintaining hardware specific software/firmware repository.
Provide assistance with maintaining asset inventory and equipment sanitisations and disposals.
Provide technical case management support with vendors.
Demonstrated Qualities:
Works under general direction within a clear framework of accountability. Exercises substantial personal responsibility and autonomy. Plans own work to meet given objectives and processes.
Influences customers, suppliers, and partners at account level. May have some responsibility for the work of others and for the allocation of resources. Participates in external activities related to own specialism. Makes decisions, which influence the success of projects and team objectives.
Work includes a broad range of complex technical or professional activities, in a variety of contexts. Investigates, defines, and resolves complex issues.
Selects appropriately from applicable standards, methods, tools, and applications. Communicates fluently, orally and in writing, and can present complex information to both technical and non-technical audiences. Facilitates collaboration between stakeholders who share common objectives. Plans, schedules, and monitors work to meet time and quality targets. Rapidly absorbs new information and applies it effectively. Maintains an awareness of developing technologies and their application and takes some responsibility for driving own development.
Undertakes routine installations and de-installations of items of hardware and/or software. Takes action to ensure targets are met within established safety and quality procedures, including, where appropriate, handover to the client. Conducts tests of hardware and/or software using supplied test procedures and diagnostic tools. Corrects malfunctions, calling on other experienced colleagues and external resources if required. Documents details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Develops installation procedures and standards, and schedules installation work. Provides specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve the installation service.
Prioritises and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents. Facilitates recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures.
Carries out agreed operational procedures, including network configuration, installation, and maintenance. Uses network management tools to collect and report on network load and performance statistics. Contributes to the implementation of maintenance and installation work. Uses standard procedures and tools to carry out defined system backups, restoring data where necessary. Identifies operational problems and contributes to their resolution.
Security Prerequisite Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12-month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential. If you are interested in this opportunity, contact Daniel on: M : 0424 906 *** | E: At Cleared, we provide tailored recruitment solutions to individuals seeking their next opportunity and to organisations searching for talent within Defence Industry, Intelligence and National Security.