Desktop Support Officers

• 6 Month Contract - Multiple Positions
• Baseline Clearance Required.
• Canberra, ACT - WFH Options

Our client, a large, Federal Government Organisation, who is responsible for consolidating the Government's efforts to drive economic growth, productivity and competitiveness by bringing together industry, energy, resources and science, are Seeking the experience of a Multiple Desktop Support Officers for a long 6 month contract, based in the Canberra City.

Responsibilities:

• Provide ICT technical support to users for workstations, laptops, mobile devices, software, peripheral hardware, system administration, video conferencing and networking via phone, email, instant messaging, service requests, and general face to face onsite support.
• Support with the deployment of new laptops and hardware to users across Canberra and interstate offices.
• Assist users with data migration and ensuring a smooth transition for users onto new hardware.
• Assist to find solutions to ICT problems faced by users during the hardware rollout project and the business including supporting users through ICT change activities and digital innovation.
• iOS Mobile Device Management (MDM) configuration, administration, and training as required.

Experience:

• Customer-focused approach to work
• Works independently and presents themselves in a professional manner.
• Good problem solving and troubleshooting skills across a wide range of technology and services.
• Works well in a team with good communication skills and contributes to making a harmonious work environment.

To apply to this long and interesting contract opportunity please apply or call Ben on (02) 6299 1***. This role closes on 8th March 2024
(job ID AR8997)