AddressJob Title: ICT Junior Technician
Company: Nell Gray Fashions
Location: Head Office located in Bayswater 6053, WA
Job Type: Part-Time (options available)
Overview
We are actively seeking a motivated ICT Technician to join our team immediately on a part-time basis, with the potential to transition to full-time employment.
This role is perfect for someone with a firm grasp of technology. We are searching for a tech-savvy critical thinker keen on exploring various ICT fields, such as networking, hardware/software, and security. This position offers the chance to work across diverse settings, including retail spaces, office environments, our manufacturing facility, and warehouses.
Nell Gray Fashions invites you to join our dynamic team. We are a family-owned company leading in uniform manufacturing, supply, and uniform retail.
About the Position
The role offers an opportunity for an ICT Technician to support business technology integration throughout our facilities. You will be involved in supporting all aspects of IT across our sites. This position requires a hands-on approach to ensure all of our environments. At Nell Gray Fashions, we seek individuals who can effectively mirror and enhance our operational workflows through technological support.
We value the following attributes in potential candidates:
- Technical Aptitude: The ideal candidate will possess a genuine interest and curiosity in technology and a readiness to embrace new learning opportunities. We value experience and a keenness for innovation.
- User-Focused: A cordial and patient approach is crucial when assisting users. The role requires excellent verbal and written communication skills and attention to detail.
- Adaptability: In the fast-evolving technology landscape, adaptability is key. We expect our team members to be proactive in keeping up with the latest technological developments and diligently applying this new knowledge.
- Collaborative: Effective collaboration is essential. The candidate should work well with colleagues across different departments, from management to front-line staff, fostering a constructive environment for technology integration.
Key Responsibilities
ICT Technician
- Assist in setting up and maintaining IT systems and equipment
- Provide technical support and troubleshooting.
- Monitor system performance and engage in regular system upgrades and security backups.
- Manage IT documentation and inventory.
- Implement IT security measures.
- Provide basic training for staff.
Skills and Qualifications
ICT Specific Skills:
- Networking and connectivity technologies (e.g. TCP/IP, DHCP, DNS, VPN, VLAN, etc)
- Microsoft Active Directory
- EntraID / Azure Active Directory
- Office 365 products/services
- Remote Desktop Services
- Windows Desktop operating systems (Windows 10/11)
- Windows Server operating systems (Server 2019/2022)
- Apple Mac operating systems
- Mobile operating systems (Android & iOS)
Interpersonal Skills:
- Ability to work independently and as part of a small team
- High level of attention to detail
- Strong ability to document work-related procedures
- Strong customer service mindset
- Excellent communication skills (written and verbal)
- Excellent problem-solving skills
- Demonstrated experience in a similar IT support role
- Current Australian Drivers License and own vehicle
Benefits
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- Dynamic and supportive work environment.
- Flexible working hours and remote work (work from home) options.
How to Apply
Please submit your CV and a detailed resume to Eric (****@nellgray.com.au). Ensure your application highlights your experience with the software and tasks listed above. Upon submission, potential candidates will receive a short questionnaire via email.
Check out our latest video on our manufacturing facility.
