Address- 5 x ICT Support Analysts Required
- Initial 6-month contract (possible 6-month extension)
- Miscellaneous Award applies for this role: Rates from $40.00 per hour are offered (inclusive of superannuation and casual loading) - dependent on skills and experience.
- 8 hours per day - 40 hours per week
- Australian Citizens required
- Baseline clearance preferred or willingness to obtain one
- Locations: Brisbane QLD or Canberra ACT
About Hudson:
Our Federal Government Technology, Projects & Transformation team provide a true specialist approach to connect the best Technology Talent to the most exciting projects in the market.
About the Role:
A Federal Government Agency require 5 x ICT Support Analysts to be accountable for the IT Service Desk, User Support and Basic Administration for their Business Applications/Systems, End User Computing, and related technology. The successful candidate will support the Branch responsible for engineering external and internal-facing products and systems across web, mobile, API, data and analytics technologies, and the associated cloud and on-premises infrastructure and networking.
Responsibilities:
- Technology and service management of business systems and end user computing, including application support and basic administration, and systems installation and removal.
- Undertake procedural or clerical administrative support or operational tasks including research and analysis activities
- Liaise with internal and external stakeholders on moderately complex operational and administrative matters.
- Other technology management areas: IT infrastructure, network support, configuration management, systems release and deployment, storage management
- Other service management activities: incident management, problem management, asset management
Required Skills and Experience:
- Demonstrated previous experience working within either IT Support, User Support or Customer Service.
- Demonstrated ability to work autonomously and be accountable for completing tasks allocated and organising workflows.
- Experience using Azure, Entra ID and Active Directory
- Experience providing laptop. IOS and basic hardware support
- (Desirable) IT / Digital / Business certifications and/or training in areas relevant to the role
How to Apply:
To apply for this position please submit your resume via the provided link on this advert. Alternatively, for a confidential discussion about this role please contact Alexsandra Zadro - ***************@hudson.com - 0434 946 ***
5 x ICT Support Analysts required for a Federal Government Agency to support the engineering of external & internal-facing products & systems.
