ICT Systems Support Officer

ICT Systems Support Officer

• Permanent Full Time 
• Starting Location: Foster/hybrid working arrangements available
• Flexible Working Arrangements Available
• SGW EBA Band 6 - $81,081.04 - $87,400.20

About South Gippsland Water

As a public sector entity, South Gippsland Water is a Victorian Water Corporation responsible for water and wastewater service provision for over 22,000 customers located in 22 towns across a service delivery area of more than 4,000 square kilometres. We manage, maintain, and operate 8 water and 12 wastewater systems. 

South Gippsland Water is launching our 2040 Vision and Strategy, guiding us toward our vision to be a trusted partner, advancing water services to support customer and community aspirations. To progress this vision, we are seeking skilled, enthusiastic and community focused people to fill a number of vacancies.

Why Work for South Gippsland Water

With its unspoilt beaches, world famous Wilsons Promontory at your doorstep, wineries, gourmet restaurants and cafes, farmers markets, a relaxed lifestyle and a pleasant 2-hour drive from Melbourne CBD, you can have the best of both worlds.

With our Corporate Office based at Foster, South Gippsland Water employs a broad range of people in various roles, ranging from office to field based roles across the South Gippsland Region.

We are a diverse, community-oriented organisation and offer the following:

• Strong focus on career opportunities, professional development and training 
• Highly flexible work options, including modified hours and/or work weeks
• Employee Assistance Program and broad wellbeing offers
• Family friendly workplace, including Paid Parental Leave
• Flexibility to work from home, with base location at any of our offices in Wonthaggi, Foster or Leongatha

Diversity is celebrated and respected as important for our wellbeing and success. Through our Equity, Inclusion and Diversity Strategic Plan, Gender Equality Action Plan and upcoming Reconciliation Action Plan we are actively working to address the gender pay gap, create opportunities for underrepresented groups and partner with Traditional Owners.

About The Role

We are currently seeking a suitably skilled and qualified person to join SGW in the role of ICT Systems Support Officer. The key requirements of the role are:

1. Ensure the provision of high quality ICT business systems and general support to all staff and contractors across all SGW sites.
2. Assist with the coordination of large ICT projects across the business.
3. Maintain and manage SGW databases and server infrastructure, including critical backup infrastructure and retiring of servicer software and hardware.
4. Function as the Level 2 Support for issues concerning critical ICT business systems.
5. Experience in ICT helpdesk support, ICT process improvement and ICT related matters.

How to Apply

If you are interested in applying for the role, you can do so by clicking on the ’Apply’ button to create a candidate account and complete your online application

If you require further information before you apply, please contact:

• Kyle Douglas, ICT Team Leader 0428 894 *** for role specific information; or
• People and Culture – email at ***************@sgwater.com.au (For general applications/employment enquiries)

Applications Close          

Monday 12th February 2024 at 5.00pm