Your BusinessThe Commonwealth Bank of Australia (CBA) Group is an Australian multinational bank with businesses across New Zealand, Asia, the United States and the United Kingdom. We provide a variety of financial services including retail, business and institutional banking, funds management, superannuation, insurance, investment, and broking services. CBA employs over 45,000 people, serves over 15 million personal and small business customers, and has more than 800,000 shareholders.The Human Resources (HR) team plays a key role in supporting the Group’s strategy by working with our client teams to attract and build talent, develop leaders, drive capability and performance, create a diverse culture, and enhance productivity.The Group People Services (GPS) team provides the Group with HR advisory and operational services across Workplace Relations, Employee Benefits, Global Mobility, Health, Safety & Wellbeing, People & Payroll Services, Workforce Analytics, HR Direct, and Workers’ Compensation.Your TeamThe Industrial Relations Team is responsible for end to end management of Industrial Relations including developing the strategy and implementing the Group’s enterprise agreement negotiations, monitoring the external IR environment, and managing operational IR functions. The broader team is also responsible for:
- EA compliance and execution
- Provision of advice relating to EA interpretation
- Implementing IR legislative changes
- Contract management
- Policy to support key entitlements
- Role grading
- Identify, monitor and implement controls to mitigate risk
- Investigate issues identified in assurance activities, resolving both individual and systemic causes (including detailing business requirements for system enhancements as required).
- Develop materials to report Group IR activities and implications to internal stakeholders and senior management across the Group to support our compliance focus
- Lead and coach your team member to deliver effective compliance and simplification activities for the team
- Work with HR teams and business leaders to provide advice on industrial instruments, including resolving complex IR queries relating to the interpretation of the EA and Policy as it applies to specific circumstances, understanding some decisions may impact
- Facilitate presentations/workshops to different levels of employees across the Group on IR matters
- Design education materials, collateral and training to enable leaders to understand and manage their industrial obligations
- Lead IR strategic projects with technical support and analytical /data modelling as required.
- Engage with internal stakeholders to manage relationships and expectations while supporting organisational change
- Contribute to the resolution of industrial disputes and grievances in the workplace
- Manage FSU queries impacting individual level issues as they relate to the Fair Work Act and the applicable Group Enterprise Agreements
- Source/Provide analytics to support the IR strategic initiatives
- Identify and assist BUs with enhancing workforce effectiveness and productivity
- Support the Group with other activities as required
- Advanced data analysis skills, to source and manipulate data to identify trends, issues and corrective actions
- Data modelling to input to strategic IR plans and decisions
- Well-developed problem solving ability
- Demonstrated ability to deliver on complex projects / programs of work
- The delivery of operational Industrial Relations activities including supporting the business with IR queries and providing IR or HR advice in a large multifaceted organisation
- Solid knowledge of the Australian workplace relations and Industrial Relations environment and employment contracts
- Strong interpersonal, influencing and communication skills, including the ability to distil complex policy into simple, easy to understand messages
- Risk Mindset –All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.
- Experience and understanding of the data in Workday HR system and GV payroll system is highly desirable.