Information System Support Officer

Do you want your work to make a difference for NSW?
Together, we create thriving environments, communities and economies.

• Information System Support Officer position with NSW Crown Lands
• Temporary full-time opportunity until Feb 2025 in Newcastle (other locations negotiable across our NSW office locations), with flexible/hybrid working model
• Salary ranges from $79,032 - $86,539 + super + annual leave loading + flex leave

Crown Lands is seeking to appoint an Information SystemsSupport Officer to join their ICT Support team to provide a range of tasks and duties to multiple internal and some external stakeholders.
About you
You are an exceptional customer experience professional who is highly organised with a high attention to detail. You have exceptional communication skills both verbal and written and the ability to build and maintain relationships particularly internally with a range of stakeholders will be key to your success.
Supporting the Crown Lands agency will have you being delegated tasks from multiple teams so you'll be required to manage competing priorities and pivot where required. Your energy and your enthusiasm to put the customer first as well as your ability to take accountability for your workload will be welcomed by the team.
While you possess sound knowledge of IT systems, your ability to problem solve and trouble shoot logically and methodically whilst maintain a high level of customer service will see you succeed in this role.
For more information read the full Role Description:
About Us
The Department of Planning, Housing and Infrastructure (DPHI) are building the future of NSW through delivering diverse planning, housing solutions and infrastructure across the state. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and seeks to embed Aboriginal cultural awareness and knowledge throughout the department.?
In our inclusive and accessible workplace, differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. DPHI supports various employee affinity groups, practice flexible working, offer job share and workplace adjustments.
Crown Lands is responsible for managing NSW's Crown Land on behalf of the people of NSW. Crown land covers around 42% of NSW and includes parks, reserves, roads and cemeteries with a value at over $6.1 billion. Crown land is used and enjoyed for recreation, businesses, tourism and has significant importance to the Aboriginal people of NSW. Visit our website to learn more about our vision for the future: .
Benefits of Working for Crown Lands

• Be part of managing some of NSW's most iconic land and helping to create and support prosperous and resilient communities.
• 35 hour working week with flexible working arrangements available with a hybrid working model split between working from home and the office.
• Generous leave options including 4 weeks paid annual leave, 14 weeks paid parental leave, study leave available and up to 24 days' time in lieu (flex time) where available.
• Reimbursement of travel costs and associated expenses, where travel is required.
• Professional development costs covered and internal career progression opportunities available.

To Apply
We look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.
Applications close on Monday 5th February at 11:55PM.
Should you require further information about the role please contact Vinee Gakhar, Manager via
A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
Looking for more information or assistance in applying?
Our Diversity team can assist to:

• provide alternative formats to apply
• make adjustments to the recruitment process
• offer information about workplace adjustments and support networks

We encourage people with disability to apply. If you have disability and require more information on adjustments and assistance to apply, contact the Diversity team on (please include reference number).
If you are an Aboriginal or Torres Strait Islander check out to see the work we do and get assistance in applying.