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Form of work Who we are: Pedders is an Australian family owned and operated company with a long history and a strong future. We are made up of motivated, fun, and experienced individuals who operate in a supportive and close network. As we continue in our significant growth phase, our priority and investment in our people and systems will ensure we continue to be a supplier of choice. The opportunity: We are on the lookout for a driven and passionate leader to join us as our Information Technology Manager. Reporting to the Chief Finance Officer, you will join a collaborative and experienced IT team who are innovative, solution-focused, and pride themselves on high quality output. You will lead and manage a close-knit team and be responsible for the day-to-day operations and support of Pedders Information Technology, whilst providing exceptional customer service support to our company and franchise employees. Some of your key responsibilities will include, but not be limited to: Lead and develop the IT team both personally and professionally to deliver a first-class service to the Pedders business. Management of BAU customer engagement to Senior Leaders including all operational reporting, process support, team mentoring and customer service improvements. Provide BAU governance and support for Pedders physical, virtual and SaaS technology platforms and information systems. Responsible for ongoing support, development, and maintenance of Information Systems including testing and communicating all changes and improvements in software and configuration. Lead the continual development and implementation of technology and information systems including researching and documenting technical requirements for new and existing platforms and…
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