AddressInjury Management & Wellbeing Manager
Permanent – Full Time
Camberwell, VIC
About Us
At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life’s stages and challenges.
Baptcare is a purpose driven and faith-based organisation working across Victoria, Tasmania, and South Australia, providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.
About the Role
The purpose of the Injury Management and Wellbeing Manager is to be the strategic thought leader and subject matter expert for all Injury Management, workers compensation and wellbeing strategies at Baptcare. The Injury Management and Wellbeing Manager has an advanced knowledge of the Victorian Workers Compensation Scheme and experience in coordinating and aligning Agent claims and Employer RTW strategies to improve performance across the $13 million portfolio of claims. The position is also responsible for the effective implementation of the Employee Assistance Program, Early Intervention Program, Vaccination Program, and other programs for the Enterprise.
Key Duties:
- Lead and manage the Injury Management, Workers Compensation and Wellbeing Team fostering a positive and high- performance team environment,
- Provide team advice, coaching and support to enhance collaboration and team outcomes
- Develop and maintain effective stakeholder relationships that enable successful engagement across Baptcare.
- Overall accountability for Injury Management, workers compensation across Baptcare, including but not limited to:
- Aligning Agent Claims and Employer RTW Strategies
- Providing SME advice and support to operational leaders, including their legal obligations
- Managing internal investigations related to workers compensation claims.
- Providing common law claims defence support to external legal firms acting on behalf of WorkSafe
- Ensuring employees receive weekly compensation entitlements in accordance with legal obligations and in collaboration with payroll.
- Effective and timely implementation of re-imbursement processes
- Effective implementation of the Early Intervention Program
- Maintenance of accurate Injury Management records in the Solv (Injury Management) database
- Administration of the Solv Database
- Overall Responsibility for Wellbeing Programs across Baptcare, including but not limited to:
- Employee Assistance Program
- Annual Vaccination Program
- RUOK Day
- Continuous improvement of all Injury Management, workers compensation and wellbeing services across the enterprise
- Account management for all external partners/contractors in the delivery of Injury Management, workers compensation and wellbeing services
- Maintenance of policies and procedures in line with legislative and business requirements that relate to Injury Management, workers compensation and wellbeing.
- Operate at all times in ways that demonstrate and exemplify Baptcare’s values
About You:
- 10+ years’ experience in an employer-based Injury Management or workers compensation role within the Victorian workers compensation jurisdiction.
- 5+ years leadership experience of a multi-disciplinary team
- Injury management and wellbeing program implementation and change management experience
- Based in Melbourne and ability to attend the head office in Camberwell (min. 3 days per week) and travel to sites as required.
- Experience in the Tasmanian and South Australian workers compensation jurisdictions is desirable but not essential.
- Tertiary qualification in business or allied health qualification is desirable but not essential
For You
Baptcare is focused on living our values, not just talking about them. You will find the culture at Baptcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.
Further, the successful candidate will receive:
- A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.
- Access to confidential counselling and support services.
- Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.
How to apply:
Click 'Apply Now' to submit your application.
Only short-listed applicants will be contacted.
- Applicants must have the right to work in Australia.
- The successful applicant will be required to undergo a National Criminal History check.
- Must have had or be willing to get COVID vaccination
If you require support with the application process, please contact **********@baptcare.org.au
Baptcare is committed to building a respectful and inclusive workplace, appointing the best person for the role, and supporting diversity. We welcome applicants who may require adjustments.
Baptcare is dedicated to the safety, empowerment and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children and young people to feel safe and respected.
