AddressFounded in 1978, Dicker Data is Australia’s leading locally owned and operated distributor of ICT hardware, software, cloud and IoT solutions for over 10,000 reseller partners across Australia and NZ.
An ASX listed (ASX: DDR) company, we are recognised in the industry for our award-winning record of gender equality, diversity and inclusion and we pride ourselves on building sustainable business practices. We understand the importance of hiring the right people to build successful teams, and of supporting our people to reach their full potential in every aspect of work and life.
Our Vision
To inspire, educate and enable Australian technology resellers to achieve their full potential through the delivery of unparalleled service, technology and logistics.
Our Values
At Dicker Data, we pride ourselves on our family centric culture. Our people band together for a common goal, willing to lend a helping hand and often going above and beyond to support their colleagues. The values that underpin our company culture are the drivers of our ongoing success:
- Agile
- Solution focused
- Respect for all people
- Integrity in the way we operate
About You
Ideally you will have strong sales and customer service skills. You are driven, solution focused and thrive in a fast-paced environment where you are continually learning. You have an IT background or have a solid interest in technology.
Responsibilities
- Provide outstanding customer service and sales support to our resellers and sales team
- Manage sales calls, provide product support including recommendations, order status updates and manage order deliverables
- Raise deal registrations, submit special pricing requests on our vendors, build desktop/notebook configurations and generate quotes
- Work collaboratively with product managers, pre-sales teams, BDMs and vendors to further develop sales opportunities
- Maintain product knowledge across our vendors which includes participation in regular ongoing training
- Meet quarterly sales targets
What you will need to succeed in the role
- Excellent customer service skills, with the ability to deliver the right outcome
- Aptitude for sales, you are engaging, resilient and driven
- Clear, concise and confident in your written and verbal communication
- Strong multitasking, organisational and prioritisation skills
- Thrive and enjoy working under pressure and in a fast paced environment
- Exceptional attention to detail, you understand customers’ needs and requirements
- A solution focused mind
- Ability to work well in a team and autonomously
- Bring your passion for technology
Our Benefits
- A highly competitive salary package depending upon experience
- Hybrid and sustainable working environment
- Staff only on-site gym & weekly corporate fitness classes
- A selection of freshly prepared lunch options provided daily
- Free on-site parking and electric parking stations
- A relaxed, modern office setting with smart casual dress
- Access to discounted banking, superannuation and health insurance offers via our corporate partners
- Company paid parental leave scheme
- Employee Assistance Program
- On site school holiday program for children of Dicker Data staff
Only those with the legal right to work in Australia may apply for this position.
Only short-listed candidates will be contacted.
