Inside Sales Manager

Overview

This role is pivotal in shaping and implementing our Inside Sales strategies, driving growth, and supporting our various customer networks. As the Inside Sales Manager, you will play a key role in expanding our current Inside Sales program, establishing product training initiatives, contributing to analytics, and reporting tools, and eventually, hiring and leading a team of Inside Sales Business Development Representatives.

Responsibilities

POSITION RESPONSIBILITIES:

• Inside Sales Program Management: Continuously improve and manage our existing Inside Sales program, optimizing processes and workflows to ensure revenue growth and exceptional customer satisfaction.
• Performance Metrics: Define, track, and report key performance metrics to evaluate the success and efficiency of the Inside Sales program, making data-driven decisions for continuous improvement.
• Product Training Program: Develop and implement comprehensive product training programs for Rain Bird distributors, enabling them to effectively promote and sell our irrigation solutions.
• Analytics and Reporting Tools: Collaborate with cross-functional teams to support the research and development of analytics and reporting tools that enhance decision-making and efficiency within the sales department.
• Team Building: In the future, lead the recruitment, training, and management of Inside Sales Business Development Representatives to expand the Inside Sales team.
• Sales Strategy: Contribute to the development of sales strategies and tactics, including pricing, promotions, and product positioning, to maximize revenue and market share.
• Customer Engagement: Cultivate and maintain strong relationships with our various customer segments, addressing their needs and providing solutions, ensuring the highest level of customer satisfaction.

Qualifications

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in business, Marketing, or related field.
• 5+ years of Inside Sales or sales management experience.
• Proven track record of achieving and exceeding sales targets.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Expertise in word processing, spreadsheets, presentation, and database applications.
• Expertise in database development and use of data analytics solutions (PowerBI) in decision-making.
• Experience with CRM tools to manage contacts, customer follow-up actions, etc.

DESIRED QUALIFICATIONS:

• Master’s degree in business or related field.
• Experience in the irrigation or agriculture industry.
• Training and development experience.
• Ability to adapt to a fast-paced and changing environment.
• Exceptional problem-solving skills and innovation mindset.

Rain Bird is an equal opportunity employer

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