Insurance Claims Officers - Multiple Opportunities

Due to the recent weather events we have multiple contract roles starting next week with a leading insurance organisation.

Ideally, we are seeking those with with property claims management experience, however those with strong customer service or other insurance experience will be considered as training will be provided.

Working Holiday Visa holders with strong customer service experience should also apply.

Your duties will include –

• Management of domestic property claims
• Liaising with claimants, repairers, assessors and other external stakeholders
• Handling all customer enquiries, including complaints while identifying and escalating any suspicious claims
• Responding to customer enquiries in a friendly and empathetic manner while ensuring their claims are being handled in an efficient and timely manner

Essential Experience –

• Previous Property Claims handling or other insurance experience is ideal, however strong customer services/administration will also be considered.
• Strong customer service experience
• First class verbal and written communication skills
• Available to start work immediately
• Excellent time management skills with experience working to tight deadlines and at times in a high-volume environment
• Customer focused attitude with ability to build and maintain strong internal and external relationships

Please submit your resume online or contact Karla Smith on 0416 968 *** fort further information.