Insurance Consultant

• Secondment role until February 2025
• Operating Hours 8am – 8pm Monday to Friday and 9am – 3pm Saturday (flexibility is required)
• Work from anywhere in Australia!

Beyond Bank Australia is one of Australia’s largest customer owned banks with a long and proud history of success, credibility and banking expertise. With branches across the nation, and employing more than 600 staff, Beyond Bank Australia creates financial wellbeing for individuals, families, businesses and communities.

We currently have an exciting opportunity for an Insurance Consultant to join our dedicated Insurance team. We are looking for enthusiastic individuals who enjoy working in a busy, dynamic and team focused telephone environment.

Reporting to the Insurance Sales and Service Manager, the successful applicants will provide a broad range of insurance services to customers through inbound and outbound telephone contact. Utilise your customer service and sales skills to deliver an exceptional customer experience. Assistance with administrative functions will also be an element of the role on an as needs basis.

Your key responsibilities will include, but are not limited to:

• Quoting and selling a broad range of insurance products
• Assisting customers to make informed decisions by explaining the features and benefits of the various products
• Processing a wide variety of service requests on existing business
• Responding to general enquiries
• Liaising with insurance providers as required

To be successful in this role you will need the following skills and experience:

• Excellent customer service skills
• A strong commitment to business growth and team success through a positive sales attitude and a focus on personal performance standards
• Ownership for your own learning and consolidation of training provided
• A willingness and the ability to work with some independence
• Flexibility to work variable shift hours
• Proficient with the use of the MS Office Suite
• A working knowledge of CRM and CBS is desirable but not essential

This is an opportunity to join a values-driven organisation that offers the opportunity for you to grow your career. Beyond Bank is an equal opportunity employer with a commitment to diversity at all levels.

As a certified B Corp we are using our business as a force for good.

For more information, please visit beyondbank.com.au

Please be aware the next step in the process may include a phone screen, video interview, virtual or face to face interview, psychometric testing and all relevant background checking.

Beyond Bank is an equal opportunity employer with a commitment to diversity at all levels. We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly. Please note that all applicants are required to complete a National Criminal History Check prior to commencing employment. Beyond Bank Australia Ltd ABN 15 087 651 143 AFSL/Australian Credit Licence 237 856.

Applications close COB 19/04/2024