Address- Permanent position | Flexible hours (min 30 hrs - full-time) | Located in CBD
- Attractive salary | Established team with enviable culture
- Provide support relating to safeguarding, misconduct or boundary violations
About the company
As a significant employer in South Australia, our client is a diverse member-based association which positively impacts the lives of its members through the development and delivery of human services related programs and offerings. With head office in the Adelaide CBD and multiple sites throughout South Australia, a challenging and rewarding opportunity is currently available to join this diverse organisation and play a critical role within the executive office.
About the role
Reporting to the Manager, Integrity and Professional Standards, your primary objective will be to case manage and respond compassionately to complaints from adult survivors who have been subjected to emotional, physical and sexual child abuse or current incidents of adult boundary violations and misconduct. Additionally, you will provide critical support and services to ensure the proper safeguarding of children, young people and vulnerable adults.
Duties
- Process and case-manage formal complaints
- Provide advice regarding safety of children, young people and vulnerable adults
- Draft case related correspondence
- Maintain confidential files and documents
- Assist on the development of policies and procedures
Skills & experience
- Strong commitment to accuracy and attention to detail
- Excellent analytical and problem-solving skills
- Highly developed communication skills
- Demonstrated professional experience in case management
- Demonstrated professional experience in working with complex trauma
- Ability to work collaboratively with a range of stakeholders
- High degree of emotional intelligence
- Relevant tertiary qualifications in social work, psychology, law or policing or related qualification
Culture & benefits
- Organisation that boasts an enviable culture
- Strong staff retention and flexibility
- Attractive renumeration packing offered in line with skills and experience
- Truly unique opportunity to join an established and cohesive team
How to Apply
Click APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Joanna Slaven quoting reference number JO-2407-9835. Telephone enquiries are welcome on (08) 8100 8***.
