As an Interior Design Team Manager you will drive a high-performing Interior, Lifestyle and Joinery Design team, to deliver a market leading customer experience. You will be responsible for coaching, mentoring, developing and managing performance, capabilities and KPI's of your team.
You will ensure the showroom selection experience enhances our overall customer experience and that customers are given a personalised design service, guidance and advice with selections.
Your role will involve:
- Ongoing people development, leading proactive behaviours
- Workforce planning and workflow management
- Enhance, manage and support the Showroom strategy
- Communicate key business and customer messages, timeframes and milestones
- Resolve escalated Customer and stakeholder queries
As an experienced People Leader you will have high levels of Emotional Intelligence and self-awareness.
You will be passionate about people leadership, the residential construction industry, and ready to take the next step in your career.
You will also bring:
- Proven people management and workflow knowledge
- Ability to quickly build relationships and trust
- Curiosity to self-educate and interest in industry and trends
- A flexible and responsive approach to problem solving
- An ability to think strategically, plan and execute
- Resilience when building success
- Change Management capabilities
ABN Group is Australia's leading construction, property and finance company with operations in both Victoria and Western Australia. We lead the market in every segment from first homes to luxury residences and we exist to deliver the dream of home ownership. In Victoria you may better know us as Boutique Homes and Homebuyers Centre.
Why work with us?
- Reward and recognition programs that celebrate you
- Health and wellbeing plans that look after you, including an Employee Assistance Program
- A culture of belonging where you get to be you
- You get to take your career anywhere you dare to dream - you own it!
- Hybrid work arrangements available to support you in work and life
- Volunteer opportunities with amazing charity partners
- An accessible and supportive leadership team with clear vision and purpose
- A values platform that underpins who we are and how we operate
You must have the right to live and work in Australia to apply for this job.