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Form of workWe've been bringing gorgeous natural stone feature pieces to our clients' homes from Italy, Brazil, Turkey and Spain for over thirty years. Offering stunning marble and granite feature pieces, we pride ourselves on delivering tailored, honest solutions in this luxury industry.
With an audience of high-end architects and interior designers, as well as builders and stonemasons, our team's unwavering dedication to servicing their clients means we continue to experience year on year growth. With over 100 staff and five showrooms across Australia, we've deliberately cultivated a culture of innovation and excellence, that flows down from the top.
Why You Want to Work Here
- You will be surrounded by industry professionals, giving you first-hand experience working with premium natural stone in high-end residential projects.
- You’ll be set up for success from day one with not only a customised digital training platform but also one to one guidance from a supportive manager and down to earth team.
- You'll become part of a close-knit group that cherishes collaboration and enjoys casual conversations while maintaining a productive work environment.
- You may be under going or recently completed a course in interior design or perhaps you just have a keen interest for interiors, but the chance to immerse yourself in the industry is what excites you.
- You understand the value of having a genuine conversation with a customer and identifying exactly what they're looking for.
- Prioritisation and time-management come naturally to you. Your motivation drives you to comfortably meet deadlines, whether that's either through following a calendar or making sure your to-do list never goes unchecked.
About the Role
You'll add significant value by:
- Creating a warm and welcoming environment for customers as they enter the showroom
- Answer phone and email enquiries about the stone range.
- Liaising with the project stakeholders on samples, quotes and lead times in order to provide specific, relevant, and up to date information.
- Asking customers questions to understand their tastes, budget, and timeline to provide a tailored selection of natural stone products.
- Coordinating administrative tasks such as processing customer orders, picking up of materials, stock control and external stone sales team support.
- Ensuring the showroom is immaculately presented at all times, including replenishing brochures, restocking items, and tidying.
Selection Criteria
To be successful for this opportunity, you’ll need to tick the list below:
- Experience in customer service
- Interest in Interior design
What Next
If this opportunity sounds like the one you’ve been looking for, please submit your application now by providing your resume and cover letter detailing what appeals to you about this opportunity.
Respectfully, only successful candidates will be notified.
