Internal Sales Administration Manager

Our client is a very successful commercial division of a renowned National retail company, involved in the supply of a diverse product range to the building industry in Western Australia, specifically targeted towards residential and commercial construction projects.

This role holds the important task of managing a team of 9 administration staff members. You will be highly personable with a demonstrable history of providing extraordinary customer service and advice on residential and commercial products to Builders, Developers and Architectural clients.

Role Overview: As the Internal Sales Administration Manager, you will play a vital role in supporting our sales team and ensuring smooth operations within our sales department. Your responsibilities will include managing day-to-day administrative tasks, providing training and support to Internal Sales staff, and acting as a liaison between various stakeholders.

Key Responsibilities:

• Manage daily administration for the sales team
• Train staff on correct processes and procedures, systems and products
• Resolve daily issues related to orders, deliveries, stock shortages, and warehouse operations
• Coordinate purchasing activities, including liaising with buyers and monitoring stock levels
• Monitor pending orders, builder profiles, and assist with forecasting
• Provide technical product information and support to customers and sales team
• Assist with problem-solving and conflict resolution
• Ensure even workload allocation and cover staff workload during absences
• Communicate effectively with internal and external stakeholders via phone and email

Requirements:

• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Proficiency in data entry and computer skills
• Ability to thrive in a busy team environment
• Commitment to teamwork and collaboration
• Professional presentation and attention to detail

Benefits:

• Competitive salary
• Opportunities for career growth and development
• Supportive team environment
• Employee benefits package

If you're ready to take on a challenging and rewarding role as an Internal Sales Administration Manager, apply now and join a dynamic team with a formidable manager.

To apply, please submit your resume and cover letter to Kelly Duque at *****@longreachrecruitment.com.au.
Additional information

• Guaranteed salary and hours | Monday to Friday 8.30am-5pm
• Fast paced environment within the Commercial arm of a National company.
• Immediate start | Permanent opportunity | Osborne Park