FireSense is a specialist supplier of Electronic Fire Alarm Systems and Fire Rated Cables to Installers and Wholesalers. We are a dynamic, fast growing, 100% Australian owned business.
Our continued growth has created an exciting opportunity for an Internal Sales Support Administrator to work from our Head Office in Norwest, located within 500m of Norwest Metro Station.
The ideal candidate will join our team in an internal capacity and assist cable sales where required. Previous experience in the electrical industry is not essential as training on our product range will be provided.
Main duties/responsibilities:
- Receive and process inbound sales enquiries.
- Proactively assess customers’ product needs.
- Generate sales quotes promptly and accurately.
- Follow up of customer enquiries and outstanding quotes in a timely manner.
- Manage client relationships by providing responsive customer service and support.
- Enter and maintain sales and customer information in the company job system.
- Quoting and support to sales representatives as and when required.
Skills & Experience:
- An excellent telephone manner, good relationship skills and a professional demeanor.
- A keen eye for detail.
- Show initiative and forward thinking.
- Sound computer skills essential.
A passion for customer service is paramount.
A generous salary package including superannuation will be offered based on experience and credentials.
Position is available for immediate start.
For more information on our company and our products, please feel free to visit our website.
www.firesense.com.au
***No Recruiting Agencies Please***