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Form of workAbout Elgas
Elgas is a leading provider of LPG and related products, services and technical solutions in Australia and across the South Pacific. As market leaders, we are seen as experts in our field, holding the safety of our people and the sustainability of our communities as our top priorities. We respond to change with integrity and innovation, to ensure our customers get performance and reliability from our products and services.
About the role
As Customer Service Officer with strong Sales Administration experience, you will take responsibility of managing a portfolio of clients and proactively grow market share across clients in this phone-based sales administration support role!
What you will enjoy doing
- Providing strong customer service / sales administration across sales processes for customers and the external sales team is key to this role
- You contribute to the growth and management of client portfolios, whilst building solid relationships with various stakeholders
- Accurately taking sales enquiries and quotes you convert them to sales orders for on time delivery to our customers
- In addition, you collaborate with Sales, Customer Service, Operations and Transport staff where necessary to achieve goals and targets for respective areas
What makes you great
- You possess exceptional customer service and relationship building - minimum 2-3 years in a tele-sales environment including cold calling for new business opportunities
- In addition, you have sound written and verbal communication skills. You have the ability to draft customer communications and proposals
- Time management, problem solving and conflict resolution
- You have great attention to detail and follow up actions to conclusion
What we offer you!
Elgas is an equal opportunity employer and encourages applications from diverse demographics, including Indigenous Australians and people with a disability. We're local, with service centers around the country to ensure rapid supply and reliable delivery in virtually every area. Our customers get convenient 24/7 Online Services for orders, payments and account information.
Elgas offers a diverse range of employment opportunities, training programs and enhance career development for outstanding employees, including the possibility of career advancement opportunities with Elgas & BOC and the global Linde Group. We also have a variety of employee appreciation programs to recognize solo and collaborative team efforts.
Have we inspired you? Lets talk about it
So, what are you waiting for? The opportunity is yours. Are you ready to take the lead?
We are looking forward to receiving your complete application (cover letter, resume, relevant certificates and / or licenses) via our online job market.
In order to apply, you must have full work rights in Australia.
