International Admissions Support Officer

About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. We have recently been named the State Winner of the 2022 Large Training Provider of the Year at the prestigious Queensland Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.
Your Opportunity
As the International Admissions Support Officer you will be responsible for:
* Providing a variety of administrative support across TAFE Queensland International Education in addition to handling enquiries from and providing information to prospective international students
This position sits within the Partnership Development and Engagement team and reports to the Admissions Team Leader.
This is a Permanent full time opportunity.
The position will be based primarily at South Bank Campus however you may be required to perform work at other TAFE Queensland campuses.
Key Responsibilities
* Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safety First, Working Together, Focussing on our Customer, Taking Responsibility and Showing Initiative.
* Respond promptly and effectively to verbal and written enquiries related to international student applications, enrolments, and other general enquiries in accordance with documented procedures and legislation.
* Review all documents to ensure they meet admissions criteria and are submitted in accordance with established policies and procedures.
* Collaborate with the relevant allocation team to transmit daily reports accurately and promptly for further processing.
* Efficiently enter applicant information into various admissions systems, maintaining accuracy and consistency in data management
* Provide administrative support for the daily Overseas Student Health Cover Schedule
* Ensure day-to-day activities align with business operations, and actively contribute to the improvement of business processes and practices.
* Undertake any other directed tasks to support the work unit and contribute to the overall success of TAFE Queensland's International Education.
* Utilise a range of software packages and web based technologies and office equipment to provide a responsive and efficient administrative service to TAFE Queensland International Education.
How you will be assessed
The ideal applicant will be someone who has the following key capabilities:
*
* Displays the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.
* Ability to follow written and oral instructions, to work within agreed priorities and timeframes independently and to provide a customer service that is responsive to client needs
* Ability to prepare written correspondence and records using clear communications.
* Ability to utilise computer software packages and web-based technologies in a professional setting and operate a wide range of office equipment.
* Demonstrated proficiency in office administration plus a clear willingness to assist team members in the completion of their work and to conduct any other duties that may be assigned from time to time.
How to apply
If you're interested in this role, click the 'Apply' button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:
* A detailed resume;
* A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total; and
* The contact details for two referees (one of whom is your current supervisor)
Closing date: 11:59pm Thursday 25 January 2024
Job Reference Number: TQ2024-19
For further information, please contact:
Dragana Kalanj, Admissions Team Leader
Dragana.Kalanj@tafeqld.edu.au