AddressAre you ready to be our new Inventory Administration Assistant?
MTB Direct is a leading online retailer selling mountain bike parts, clothing and accessories to riders across Australia. We’ve been recognised in a bunch of awards for our consistent, fast growth and our forward-thinking approach to business (AFR Fast100; Telstra Business Awards; Westpac Business of Tomorrow; Deloitte Tech 50)
We run on Netsuite ERP, and utilise a 3PL in Australia. We are an online-only business with a relatively large SKU count. We’re an entirely remote business, with all staff working in home-based offices in cities and towns across Australia.
Why does the role entail ?
The goal for Inventory Administration Assistant is to ensure stock is available to sell as soon as possible. This involves taking ownership of all external communication with suppliers and our warehouses, and resolving inventory-related issues which arise within Netsuite and related systems.
So who do we need? We need you to be -
- A candidate who already lives for MTB and can demonstrate product knowledge would be highly regarded.
- Highly organised, self-motivated and able to keep yourself on track when switching between various tasks and systems.
- Exceptionally clear in your written communication.
- Process-oriented, meaning you are very comfortable following, documenting and improving processes.
- Highly capable working with large amounts of data - you know what a VLOOKUP is and how to use nested IF statements; you’ll be comfortable developing formulas in Excel on a regular basis, and working with large quantities of data in non-destructive ways.
- Stoked on our values and clear on what they mean for you as a part of our team and in this role.
- Happy to get into the detail of inventory tasks in a busy small team.
What are the requirements? We’re looking for someone who can demonstrate experience and success in:
- Experience in warehousing, logistics and/or retail preferred
- Demonstrated experience in relevant software systems (Intermediate+ Excel skills essential, ERP system experience highly valued)
- Relevant experience in administration or back-office environment
- Willingness to learn new systems/platforms to fill knowledge gaps.
What does that all look like in practice? Well if you’d been with us over the last few months, you would have -
- Chased up and entered an invoice for the latest gear so that it could be listed on our website.
- Worked with our Australian 3PL warehouse to investigate issues
- Spoken to several top industry suppliers to get product and order information.
- Run regular reports to evaluate delivery problems and resolved these with suppliers.
- Collaborated with other team members to come up with a solution to an existing inventory problem.
- Been the first point of contact for all Inventory Team emails.
What about the details? Sure, here are a few other bits and pieces about this role -
Location: Anywhere across Australia, as you’ll be working remotely. Our whole team works remotely, using apps like Slack to chat and do regular calls. You’ll just need a home office / work-from-home setup with reliable, fast internet.
Hours and remuneration:
You'll be primarily working from home, with no commute (or corporate uniform!) required. You’ll work an agreed set of hours each week - we can be flexible on which hours but they will be agreed in advance so we know when you’ll be around and we can make sure we hit all our targets and deadlines!
This is a full-time role with a salary that will vary depending on the experience of the candidate.
Sound like you? Then here’s how to apply!
As well as sending a PDF copy of your current CV, please include a covering email that outlines why you believe you’re a great fit for this role. In that email, please make specific reference to how your experience meets the requirements listed above.
