Your roleAs the
IT Digital Specialist, you will be responsible for the execution, documentation, and support of IT applications. This role requires a hands-on professional with a strong technical background, attention to detail, and a commitment to delivering high-quality solutions in alignment with business objectives. Your missions will be:
- Implement and execute IT application projects according to the established project plans.
- Collaborate with cross-functional teams to ensure successful project delivery within specified timelines
- Provide technical support for IT applications, troubleshooting and resolving issues in a timely manner.
- Collaborate with end-users to understand and address their needs and concerns
- Conduct thorough testing of IT applications to identify and address any bugs or issues.
- Work closely with the team entitled to the quality assurance to ensure the reliability and functionality of applications.
- Collaborate with the IT Application Manager and other team members to ensure seamless communication and coordination.
- Frequent collaboration with Global IT team
- Keep stakeholders informed of project progress and updates.
- Create and maintain comprehensive documentation for IT applications, including system configurations, processes, and user guides.
- Ensure documentation is up-to-date and accessible to relevant stakeholders.
- Conduct training sessions for end-users to ensure they are proficient in using IT applications
Ideal candidate
- Proven experience in executing IT application projects and providing technical support.
- Strong documentation skills with attention to detail.
- Excellent problem-solving and troubleshooting abilities.
- Knowledge of quality assurance and testing methodologies.
- Effective communication skills and the ability to work collaboratively in a team.
- Personal Attributes:
- Detail-oriented with a commitment to delivering high-quality results.
- Proactive and able to take initiative in resolving issues.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong interpersonal skills and a customer-focused approach.
- Willingness to learn and adapt to new technologies and methodologies.
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