Address
Form of workIT Engineer / Consultant
The client is an IT MSP seeking an IT Engineer to join the Perth Office team. They offer IT and telecoms support and consulting to medium sized businesses throughout Australia.
Are you an experienced Network Systems and Infrastructure Engineer?
Seeking diverse and challenging work?
Seeking to expanded on your technical skills?
Yes! Then this is the position for you.
What the job involves:
- Client Relationship Management including site visits, working collaboratively with other teams to resolve customer issues and improve service delivery.
- Scoping, design, implementation, and monitoring of client systems.
- IT Project Management including project delivery, tech assessments and pilot projects, complex rollouts, and implementations.
- Compiling and updating technical documentation and reports.
- Completing training, research, product assessment, and assigned tasks to grow your technical knowledge and share knowledge with the team.
What you need to succeed:
- Similar relevant experience in similar, client facing roles.
- The ability to take ownership of project tasks, liaising with stakeholders and following up to deliver high quality outcomes.
- Exceptional customer service and excellent communication skills.
- Advanced Networking technologies including switching, routing, wireless, VPN.
- Knowledge of networking/infrastructure.
- Experience using ticketing systems.
- Strong Microsoft 365 experience - Office, SharePoint, Exchange etc.
- Azure Virtual Desktop, Azure Remote Desktop and/or Windows 365 Cloud PC experience.
- The ability to take ownership of issues and requirements, and coordinate with appropriate resources to resolve them in a timely manner, in accordance with service level agreements.
- Experience in client account management will be beneficial.
- The ability to produce great documentation and reports.
Want to Know More?
Call Narelle (HR Consultant) on 0419 934 *** anytime of the day or week.
Ready to apply now?
Submit an updated CV via Seek.
