It Project Support Officer

The Public Transport Authority’s (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. As a fast-growing economy, Western Australia’s public transport system is recognised as the best in Australia and is one of the most efficient, clean and safe networks in the world. Rail transport is vital for our continued success and growth through our many projects including METRONET to meet the public’s needs and expectations. Moving millions of people needs the skill and commitment of a talented workforce.The RoleThe Governance and Compliance Branch within the Information Management & Operational Systems Division has a permanent, full-time opportunity available for filling from July 2024 onwards.As an IT Project Support Officer, you will contribute to the effective implementation and delivery of technological solutions for IT projects in accordance with the PTA’s Project Management Framework, and Architecture & Governance policies, standards and practices.About YouTo be successful in this role, you will have:

• Considerable recent experience in a project delivery role managing a range of technologies, including servers, workstations and client/server software in a predominately Microsoft Windows environment.
• Demonstrated knowledge and experience in:

• The installation, administration and problem resolution of relevant server, network, information security, operating system and personal computer technologies.
• Microsoft 365 services and applications.
• Problem analysis and support in workstation, server and software administration.
• Network, hardware and software standards.
• Managing stakeholder expectations.

• Good communication skills (written, verbal and interpersonal) including the ability to develop a rapport with internal and external stakeholders.

Please note you will be required to complete the PTA Integrity and Qualification Consent Form and an Australian National Police Clearance (NPC) should you become the recommended applicant through the recruitment process. Adverse outcomes of Integrity Reviews, NPCs and Drivers Licence checks (where applicable) may not necessarily disqualify an applicant from the selection process. All PTA positions are subject to ongoing integrity screening.The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.To be eligible for appointment to a position, suitable applicants will be required to undertake a full and comprehensive medical assessment.This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur for up to 12 months.Further InformationPlease refer to the attached Job Description Form (JDF) for full details about the position, including any special requirements relevant to appointment.Please contact Andrew Brown, Technical Architect on (08) 9326 3782 for specific information about the role.For more information about the PTA, please visit .How to ApplyApplicants are requested to provide the following: * A comprehensive resume with two work related referees;

• A written application addressing Selection Criteria 1& 2 from the JDF, in no more than 2 pages.

Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen. Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.Attachments-
-About the PTAThe Public Transport Authority of Western Australia (PTA) is responsible for the operation of all bus, train and ferry public transport services in the greater metropolitan area under the Transperth brand. It also operates public transport services in regional centres, operates road coach and rail passenger services to regional area under the Transwa brand, and administers School Bus Services (SBS).