It Service Desk Consultant

At Opal HealthCare, we know that companies don’t succeed, people do. Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. About the role: Do you want to work in an organisation that brings joy to those we care for? Working in this role has the potential to give your work life more meaning that just making money. Working as a Support IT Client Services Consultant you will work on the front line of assisting a wide range of roles from Head office team to Nurses on the ground caring for our residents. About you: As the newly appointed Support IT Client Services Consultant the knowledge that you have acquired through your work and life experiences will include: Team player, willing to selflessly help others (others will help you back) High levels of attention to details, think check lists and routine tasks. Reliable, you are accountable and take responsibility for your actions. Customer service focus, you enjoy bringing joy to people lives by helping them. Enjoy the learning process. Skills, Experience & Qualifications Excellent verbal and written communication (this is a must) Ideally you have an ITIL foundations certification. Have worked on a Service desk for more than 1 year: Phone calls, ITSM tickets What We Offer: At Opal HealthCare, we're all about creating a nurturing work environment that encourages innovation, growth, and camaraderie. Here's what you'll enjoy: Professional Growth: Join a supportive and collaborative team, where your career development is a priority. We offer opportunities for advancement and skill enhancement, through partnerships with universities. Great Tech: Access to cutting-edge technology to enhance your capabilities. Central Location: Work from home or at our excellent Sydney CBD office, enjoying the heart of the city. Ready to Make an Impact? If you're ready to channel your passion for ICT into meaningful change in the aged care sector, we're excited to hear from you! Join us in this exciting journey of transformation. Note: All applicants must be willing to undergo a police clearance check and obtain an NDISWC through your state government provider as part of our hiring process. Apply now and be part of our purpose-driven transformation in aged care! As this is a permanent role Australian citizenship or permanent residency is a requirement.