Address12-month contract with up to 1*12-month contract
Role Based in Canberra
Australian Citizenship Mandatory + NV1 Security Clearance Mandatory
The IT Service Management Officer will provide support to the Director - Client Support Section, with a focus on managing the day-day operations, driving continuous improvement, and transforming services to improve the end user experience.
Essential Criteria
- Minimum 5 years IT Service Management experience, with strong understanding of the ITIL Service Lifecycle, practices, and procedures.
- Working knowledge of IT Service Management delivery, including complex problem solving, and issues management, operational governance, and oversight on IT Service Management delivery outcomes.
- Strong leadership skills and the ability to work with a high level of independence.
- Strong relationship management skills which can be applied to multiple stakeholder groups across various levels and departments to achieve desired outcomes.
- Experience working in a complex global ICT environment across hybrid and geographically dispersed teams to deliver on business and broader departmental requirements.
If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Madison Lustri at Clicks IT Recruitment on +61 427 997 ***.
At Clicks, we embrace diversity, inclusion, and equal opportunity.
We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with a disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 257 or email ***********@clicks.com.au
